Carolyn DeTemple

Manage emails for largest Outlook inbox at CU, 150, 000 emails annually

Collect and dispatch electronic invoices to Payable Services technicians

Collect and dispatch electronic payment vouchers to Operations Coordinator

Manage incoming and outgoing physical mail at head office in Denver

Support team during Fiscal Year End with processing of payment vouchers to be dispatched to Payables

Updated and added supplier records within University's Finance System, ensuring accuracy

Collected and verified tax documents

Collaborated with Payables and Tax departments on supplier-related issues

Communicated with campus customers on various issues pertaining to vouchers

Provided support, as needed, to Supplier Support Specialist, for overall supplier maintenance

Covered other administrative duties such as incoming and outgoing physical mail at head office, as well as ancillary duties

Backup support for collecting and dispatching invoices and vouchers from main finance email inbox

Updated and added supplier records within University Finance System

Assisted with various administrative duties, such as incoming and outgoing mail

Backup support for collecting and dispatching invoices and vouchers from main finance email inbox

Processed procurement and travel card applications for CU Employees

Answered customer telephone calls promptly to avoid on-hold wait times

Answered constant flow of customer calls with minimal wait times

Offered advice and assistance to customers, paying attention to special needs or wants

Coordinated classes and communicated with various retreat centers throughout United States

Responsible for researching retreat centers and reviewing contracts for retreats

Managed several databases, including Dbase and ACT contact management

Produced reports for newsletter and website

Proofread content (newsletters) prior to publishing

Maintained and updated contact lists for class instructors, local coordinators, and participants

Processed sales orders for classes, coordinators, and students

Greeted vendors and clients, answered phones