Carolyn Dollison-Smith
Milwaukee,WI
Summary
At Mercy Rehabilitation Nursing, as Director of Food and Nutrition Services, I spearheaded the launch of innovative foodservice offerings, enhancing sales and customer satisfaction. My focus on operational efficiency and health promotion, alongside championing sustainability, significantly improved profitability and staff development. Skilled in sanitation standards and adept at fostering team growth, I excel in dynamic environments.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Karol’s Kitchen And Catering LLC
12.2017 - 05.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Director of Food and Nutrition Services
Mercy Rehabilitation Nursing
07.2002 - 09.2017
- Launched new foodservice offerings in response to market demands, driving increased sales and customer loyalty.
- Evaluated staff performance regularly, providing constructive feedback and supporting career growth opportunities.
- Analyzed financial reports regularly, identifying trends and areas for improvement in overall profitability.
- Championed sustainability initiatives within the organization, incorporating eco-friendly practices across all aspects of foodservice operations.
Education
Certified Dietary Manager - Dietary Management
Milwaukee Area Technical College
Milwaukee, WI05.2003
Associates Degree - Culinary Arts
Milwaukee Area Technical College
Milwaukee, WI05.1998
Skills
- Operational efficiency
- Sanitation standards
- Health promotion
- Food presentation
Timeline
Owner/Operator
Karol’s Kitchen And Catering LLC
12.2017 - 05.2023
Director of Food and Nutrition Services
Mercy Rehabilitation Nursing
07.2002 - 09.2017
Certified Dietary Manager - Dietary Management
Milwaukee Area Technical College
Associates Degree - Culinary Arts
Milwaukee Area Technical College
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