CAROLYN FLEMING
Hammond,IN
Summary
I am a highly motivated individual looking to enhance my educational and professional skills in a stable and dynamic workplace. I am also a Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. I believe I am very professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Entry level representative
Reserve America Indiana Remote call
06.2021 - Current
- Manage RV park, resort and campsite reservations online with Aspira’s comprehensive campsite management software
- Create an online reservation for customers
- Use mobile devices to manage campground business
- Manage camping inventory, fees, funds and promotions
- Monitor site inventory and campground/park vacancies in real time
- Fix any problems customers are experiencing
- Complete cancellation or modify reservations
- Increased sales by offering advice on purchases and promoting additional products.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Production Operator
Camaco
04.2020 - 06.2021
- During my time at Camaco, I was unemployed as well due to the shut down for the Covid virus first appearance that ended up shutting down the warehouse, after months we were able to come back and start production again.
- Operate various production equipment
- Performs various assembly operations and/or packing duties to achieve production requirements
- Perform various visual and/or manual activities to inspect or verify the accuracy of a part
- Record all production data needed for inventory control purposes including good parts, scrap parts, and any other data necessary
- Perform basic housekeeping to keep the area clean and safe
- Contribute to team effort by accomplishing related results as needed
- Various other duties as assigned.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Loaded supplies into machines by hand or by hoist.
- Inspected final products for defects and flaws using proper QA procedures.
Production Operator/Team Lead
Ugn. Valparaiso
, In
04.2017 - 02.2020
- Maintained all process documentation in a timely and accurate manner
- Perform all pre-start checklists, checked temps, and other job related audits and system checks.
- Read and follow standardized work and job instructions to manufacture, trim, inspect, and pack products in a safe efficient manner to quality and quantity specifications or assigned work cell
- Rotate Job assignments within a job cell as well as in other cells as required to secure material and perform the pertinent operations (assemble, mold, spray, trim, glue weld, inspect, pack, etc..)
- Observe operation of machinery in assigned cell duties to provide quality parts in conformance to customer specifications
- Signed off on work performed for traceability
- Performed 5s duties as required and maintain housekeeping standards of cell assigned
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Organized work to meet demanding production goals.
- Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
Certificate - Medical Assistant
Attending Ivy Tech Community College
high school diploma -
Merrillville High School
2017
Skills
- Persuasive Techniques
- Consultative Selling Techniques
- Qualified Lead Generation
- Product Management and Pricing
- Microsoft Access
- Credit and Debt Card Processing
- Unsupervised Learning
- Consulting with Customers
Timeline
Entry level representative
Reserve America Indiana Remote call
06.2021 - Current
Production Operator
Camaco
04.2020 - 06.2021
Production Operator/Team Lead
Ugn. Valparaiso
04.2017 - 02.2020
Certificate - Medical Assistant
Attending Ivy Tech Community College
high school diploma -
Merrillville High School
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