Carolyn Goedert

I have worked in a Casino Cage since April 2006. I started as a Cage Cashier at Montbleu Resort Lake Tahoe and worked my way up to a Cage Relief Supervisor. I left Montbleu to become a Cage Shift Supervisor at Lakeside Inn in October of 2009. I was given the opportunity to open the Cage at Hard Rock Lake Tahoe as a Cage Shift Manager in January of 2015, which was a lot of fun. This included the complete set-up of the cage including creating policies, excel count sheets, set up of the banks, and training of Cage Personnel. I was promoted to Cage/Credit/Collections Manager in February of 2018. Since working for Neva One, I have completely closed and opened the cage twice, once for the Covid Shutdown in 2020 and once for the Caldor Fire in 2021. I have extensive knowledge of all Federal Gaming Regulations associated with Cage, Credit, and Collections. I am a strong leader, fun to work with, and I know how to run an efficient cage. I strongly believe in creating a culture of guest service that builds guest loyalty bringing success to the property.

Professional with focus on cage management, prepared to deliver impactful results. Skilled in team collaboration, customer service, and operational efficiency. Known for adaptability, leadership, and problem-solving abilities. Reliable in driving team success and meeting organizational goals.