CAROLYN GOMES
Kissimmee,FL
Summary
Experienced Medical Scribe with a strong background in patient documentation and electronic health records management at IKS Health. Demonstrated success in optimizing clinical workflows and maintaining HIPAA compliance while collaborating effectively with healthcare teams. Detail-oriented and adaptable, consistently providing high-quality support in fast-paced settings. Committed to continuous professional development and seeking opportunities for growth.
Overview
8
8
years of professional experience
Work History
Medical Scribe - Remote
IKS Health
Cary, North Carolina
09.2021 - Current
- Primary scribe in OBGYN for Dr. Ryan McDonald.
- Primary scribe in colorectal surgery for Dr. Elise Lawson.
- Primary scribe in internal medicine for Dr. Kathryn Miller.
- Primary Scribe for Dr. Stanic-Kostic in REI.
- Trained scribe in family medicine, pediatric pain management and rehabilitation (PMR), adult psychiatry, pediatric psychiatry, bariatric surgery, minimally invasive surgery, cardiology, REI/infertility, and plastic surgery.
- Managed electronic health records to maintain organized patient information.
- Transcribed physician notes during patient visits to ensure accurate documentation.
- Assisted medical staff by preparing charts and other necessary documentation.
- Collaborated with healthcare providers to clarify patient details and treatment plans.
- Ensured compliance with healthcare regulations while documenting medical procedures.
- Reviewed patient histories to support clinical decision-making by providers.
- Maintained confidentiality of patient records in accordance with HIPAA guidelines.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Followed clinicians throughout shift in high-volume, busy environments.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Evaluated charts, documents and orders and made timely corrections.
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
Customer Service Associate
DD's Discount
Kissimmee, FL
09.2017 - 11.2017
- Processed transactions efficiently at the cash register.
- Assisted customers with product inquiries and service requests.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to ensure smooth operations.
- Trained new associates on store policies and procedures.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
Education
Master of Science - Medical Physiology & Pharmacology
University of Florida
Gainesville, FL12-2025
Bachelor of Science - Biomedical Sciences
University of Central Florida
Orlando, FL05.2022
Associate of Arts - Biomedical Sciences
Valencia College
Orlando, FL12.2019
High School Diploma - Natural Sciences
The Bishops' High School
Georgetown, Guyana, Guyana08-2010
Microsoft Certification - Information Technology
Computer World
Georgetown, Guyana08-2010
NGSA Primary School Graduate -
St. Agnes Primary School
Georgetown, Guyana07-2010
Skills
- Patient documentation
- Medical chart preparation
- Adaptability in Fast-paced environments
- Critical thinking
- Strong communication skills
- Interpersonal relationship building
- Detail-oriented approach
- Multitasking Abilities
- Decision-making
- Healthcare regulations
- Data entry accuracy
- Team collaboration
- Customer service
- Medical terminology proficiency
- Clinical support
- Problem-solving
- Workflow improvements
- HIPAA compliance
- Computer literacy proficiency
- Patient history expertise
- Electronic health records management
Volunteer Experience
University of Florida
- Volunteered as member of ODK scholarship board to assess and grade scholarship applications from 04/2024 - 06/2024 and 04/2025 - 06/2025.
University of Central Florida
- Inducted member of the National Society of Leadership and Success (NSLS) - Participated in SNT groups.
- Hearing Officer for Student Conduct & Academic Integrity (SCAI).
- Member of Golden Key International Honor Society.
- Inducted member of Omicron Delta Kappa.
- Member of Tri-Alpha.
- Participated in various UCF student enhancement workshops (Etiquette, finances, career development, study conduct, etc).
- Participated in world pre-health conference 2022.
- Participated in virtual MD shadowing program (2 different programs).
Valencia College
- Volunteered as a service-learning honors student at the Pediatrics unit, Labor and delivery and guest services of the Osceola Regional Medical Center during May, 2019 - July, 2019.
- Volunteered for students with disabilities in Spring 2019 term.
- Participated in various Honors networking events every semester in college.
The Bishops' High School
- Member of school committee for fundraisers.
- Senior prefect on school's junior staff.
- Supervisory skills with younger children in school environment.
- Volunteered for school improvement and community awareness projects.
- Participated in sports and marching band.
- Tutored students in mathematics.
Languages
English
Native/ Bilingual
Spanish
Elementary
French
Elementary
References
References available upon request.
Timeline
Medical Scribe - Remote
IKS Health
09.2021 - Current
Customer Service Associate
DD's Discount
09.2017 - 11.2017
Master of Science - Medical Physiology & Pharmacology
University of Florida
Bachelor of Science - Biomedical Sciences
University of Central Florida
Associate of Arts - Biomedical Sciences
Valencia College
High School Diploma - Natural Sciences
The Bishops' High School
Microsoft Certification - Information Technology
Computer World
NGSA Primary School Graduate -
St. Agnes Primary School