Carolyn Haeger
Westerville,OH
Summary
Highly motivated and experienced Certified Medical Assistant with with proven history of superior performance at individual, team and organizational levels. Extensive knowledge of medical regulations and policies. Competent in organizing charts, preparing patient rooms and supporting diagnostic procedures. Hardworking Medical Scribe well-versed in medical terminology and specialty support. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Encore Dermatology
10.2021 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Educated patients on self-administration techniques for home-based injections, promoting safety and adherence to treatment plans.
- Safely administered injections, educating patients about risks and side effects.
- Assisted with surgical procedures and wound care.
- Taught patients about medical procedures and care plan instructions.
- Educated patients by providing medication information and clarifying physicians' orders, answering questions thoroughly.
Fitness Instructor & Sales Associate
Title Boxing Club
02.2017 - Current
- Establish classes to effectively match skill and learning levels of all participants.
- Create structured and innovative fitness programs to be executed in small to large group atmospheres.
- Monitor guest and participant behavior and enforced rules, regulations and safety precautions at boxing facility.
Server & Student Manager
Ohio State University Catering
09.2018 - 03.2020
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized and supervised university-sponsored events with maximum of 350 guests
Server
Wesley Ridge Retirement Community
06.2016 - 01.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Trained new team members on facility procedures, menu items and performance strategies.
Education
Clinically Certified Medical Assistant - Medical Assisting
Ohio School of Phlebotomy
09.2021
Bachelor of Science - Biology & Spanish
The Ohio State University
Columbus, OH05.2021
High School Diploma -
Bishop Hartley High School
05.2017
Skills
- Training & Development
- Strong Communication Skills
- Excel under pressure
- HIPAA Compliance
- Medical Terminology
- Patient documentation & Medical Scribing
- Direct Patient Care
- EMR / EHR
- Adaptability in Fast-Paced Environments
Certification
- CCMA - Certified Clinical Medical Assistant, 2024
- CPR, AED, First Aid (ARC), 2024
Extracurriculars
CHAARG Executive Member
- Fitness Event Coordinator, 2020-2021
Languages
Spanish
Professional Working
Timeline
Certified Clinical Medical Assistant
Encore Dermatology
10.2021 - Current
Server & Student Manager
Ohio State University Catering
09.2018 - 03.2020
Fitness Instructor & Sales Associate
Title Boxing Club
02.2017 - Current
Server
Wesley Ridge Retirement Community
06.2016 - 01.2019
Clinically Certified Medical Assistant - Medical Assisting
Ohio School of Phlebotomy
Bachelor of Science - Biology & Spanish
The Ohio State University
High School Diploma -
Bishop Hartley High School
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