Carolyn Hughes
Vancouver,WA
Summary
Administrative professional with 4+ years office support experience, strong customer service and organizational skills, and computer proficiency. Skilled in maintaining event schedules and collaborating with front and back of house teams to ensure accurate staffing and ordering for seamless execution.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
The Brewtorium Brewery & Kitchen
Austin, TX
09.2021 - 06.2026
- Managed all guest communications via email, phone, and in-person interactions for private events, ensuring exceptional customer service.
- Maintained and updated detailed event calendars while coordinating with front and back of house teams to ensure appropriate staffing and accurate ordering for all events.
- Provided administrative and operational support by managing errands, assisting with special projects, maintaining organized workspaces, handling documentation with accuracy, and prioritizing multiple tasks in a collaborative environment.
- Processed and managed client payments through multiple methods including Net 30 invoicing, ACH transfers, and credit card transactions, ensuring accurate recordkeeping and timely payment collection.
Founding Team Member
The Brewtorium Brewery & Kitchen
Austin, TX
01.2018 - 09.2021
- Provided strategic operational insights that shaped service workflows and bar efficiency for a new small business launch.
- Executed cross-functional roles in a fast-paced and high volume environment, transitioning between front and back of house positions to ensure fluid operations.
Skills
- Customer service
- Communication
- Organization
- Contract lifecycle management
- Calendar management
- Google Workspace
- Microsoft Office Suite
- Typing Speed 65 WPM
- CRM Software
- Canva
- Tripleseat
- Toast POS systems
- Audio-visual technology
- Office Logistics
- Event planning and coordination
- Venue management
- Data entry
- Computer skills
- Office administration
- Customer and client relations
Timeline
Administrative Assistant
The Brewtorium Brewery & Kitchen
09.2021 - 06.2026
Founding Team Member
The Brewtorium Brewery & Kitchen
01.2018 - 09.2021