Carolyn Jones
PRATTVILLE,AL
Summary
Several years of experience maintaining a high level of hospitality, professionalism, and business etiquette. Familiar with staying calm in high-stress situations and assisting in resolving them. Daily use of computer and communication skills.
Overview
12
12
years of professional experience
Work History
Desk Clerk
Autauga County Sheriff's Office
PRATTVILLE, AL
09.2019 - Current
- Work closely with the Sheriff and his deputies to ensure Autauga County’s safety at all times.
- Greet visitors and answer calls at front desk in a timely manner.
- Maintain confidential files, reports, and daily desk logs.
- Trained over 10 new staff members on desk clerk procedures.
- Two years of radio dispatch experience
Dog Bather
Gretta Headley
PRATTVILLE, AL
08.2018 - 09.2019
- Bathed dogs of all breeds and sizes
- Cleaned kennels, tubs, and bathing stations after each appointment
- Worked closely with other team members to ensure proper care and comfort of the animals.
Manager
Chick-Fil-A
PRATTVILLE, AL
01.2015 - 05.2018
- Scheduled 70+ employees on a weekly basis.
- Trained employees on menu preparation and service procedures.
- Handled customer concerns and resolved service issues promptly.
- Monitored food safety, sanitation, and hygiene standards.
Education
GED
PRATTVILLE, ALSkills
- Customer service
- Office administration
- Attention to detail
- Clear communication
- Complaint handling
- Cash handling
- Multitasking
- Typing speed and accuracy
- Punctual and dependable
Timeline
Desk Clerk
Autauga County Sheriff's Office
09.2019 - Current
Dog Bather
Gretta Headley
08.2018 - 09.2019
Manager
Chick-Fil-A
01.2015 - 05.2018
GED