Carolyn Meier
Kansas City,MO
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
22
22
years of professional experience
Work History
Sales Associate
Bed Bath & Beyond
Shawnee, Kansas
04.2008 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Tracked stock using company inventory management software.
- Completed orders and organized product deliveries to meet customer timetables.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Sales Associate
Kohls
Shawnee, Kansas
10.2007 - 04.2008
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Pharmacy Technician
Walgreens
Davenport, Iowa
12.1999 - 04.2007
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Secretarial Degree -
American Institute of Business
Des Moines, IA06.1968
High School Diploma -
Webster City High School
Webster City, IA06.1967
Skills
- Stocking and replenishing
- Sales trends
- Adapt to diverse groups
- Contract preparation
- Client Service
- Point of sale operation
- Social perceptiveness
- Cash Handling
- Cash register operation
- Multi-tasking strength
- Excellent people skills
- Product and service sales
- Sales expertise
- Sales training
- Upselling
- Professional demeanor
- Merchandising understanding
- Product promotions
- Problem-solving skills
- Exceptional customer service
- Shipment processing
- Relationship building
Timeline
Sales Associate
Bed Bath & Beyond
04.2008 - Current
Sales Associate
Kohls
10.2007 - 04.2008
Pharmacy Technician
Walgreens
12.1999 - 04.2007
Secretarial Degree -
American Institute of Business
High School Diploma -
Webster City High School