Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Organized daily work based on collection priority.
Stocked phlebotomy cart or carrier with appropriate supplies.
Regional Sales Manager, Corporate Trainer
Forest Drapery Hardware
02.2004 - 08.2020
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Developed and maintained positive relationships with clients in assigned sales territories.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Finalized sales contracts with high-value customers.
Executed successful promotional events and trade shows.
Executed successful marketing campaigns to generate new business and expand customer base.
Business Process Analyst
Hewlett Packard Company
06.1990 - 11.2003
Collaborated with upper management to drive strategy and implement new processes.
Analyzed and assessed functional and organizational activities.
Optimized core processes to improve business performance and operational agility.
Assessed business processes and identified ways to boost improvement.
Provided technical support for troubleshooting analytics and reporting issues.
Developed customized reports, summarizing and presenting data in visually appealing format.
Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
Mapped processes to holistically examine business flow and identify improvement opportunities.
Created dashboards to monitor and track key performance indicators.
Collaborated with stakeholders to identify business needs and data sources.
Designed and developed data pipelines to acquire, clean and process data.
Education
High School Diploma -
Cass High School
Cartersville, GA
No Degree -
Chattahoochee Technical College
Marietta, GA
Skills
Specimen Preparation
Patient Confidentiality
Paperwork Processing
Data Entry
Medical Testing
Staff Management
Certification
Certified in Phlebotomy
National Certified Nursing Assistant (CNS, Advanced Nursing Assistance & EKG
Certification in Business Office Management
Timeline
Phlebotomist and Lab Processor
Harbin Clinic, Phlebotomy Lab
10.2022 - Current
Regional Sales Manager, Corporate Trainer
Forest Drapery Hardware
02.2004 - 08.2020
Business Process Analyst
Hewlett Packard Company
06.1990 - 11.2003
High School Diploma -
Cass High School
No Degree -
Chattahoochee Technical College
Certified in Phlebotomy
National Certified Nursing Assistant (CNS, Advanced Nursing Assistance & EKG
Housekeeping Supervisor /Front Office Administrator at Hampton Inn & Suites By HiltonHousekeeping Supervisor /Front Office Administrator at Hampton Inn & Suites By Hilton