Carolyn Murray
Clearwater
Summary
Results-driven finance professional with extensive experience at HCA – Parallon and Tech Data Corporation. Expert in accounts payable and receivable, leveraging advanced Excel skills to analyze discrepancies and optimize processes. Recognized for reducing invalid payments and enhancing compliance, while delivering exceptional customer service and fostering collaborative relationships.
Overview
22
22
years of professional experience
Work History
Discrepancy Analyst, Tricare Analyst
HCA – Parallon
Clearwater
10.2025 - Current
- Reviewed accounts to ensure accurate billing and payment of Tricare insurance.
- Examined accounts to identify discrepancies and facilitate resolution.
- Analyzed OP claims and submitted reconsideration letters to Tricare for further review.
Remit Analyst/Unpaid claims
HCA – Parallon
Clearwater
10.2015 - Current
- Ensured remit amounts matched billed amounts across hospital areas including acute, psych, and rehabilitation.
- Investigated reasons for insurer delays in processing unpaid claims, identifying key issues for resolution.
- Analyzed healthcare data to identify trends and support decision-making processes.
- Collaborated with cross-functional teams to streamline operational workflows and enhance efficiency.
- Developed reports using advanced analytical tools to present findings to stakeholders.
Discrepancy Analyst, Medicare
HCA – Parallon
Clearwater
01.2017 - 10.2025
- Investigated outpatient underpayment claims to identify and resolve discrepancies.
- Analyzed discrepancies in billing and payment processes for healthcare services.
- Reviewed financial data to identify inconsistencies and errors in records.
- Collaborated with cross-functional teams to resolve billing issues efficiently.
- Analyzed inpatient, outpatient, secondary, and Part B claims for discrepancies and compliance.
Accounts Receivable Remediation Clerk
ACCOUNTEMPS/PODS
St. Petersburg
04.2014 - 08.2014
- Audited customer accounts to identify and resolve missing invoices.
- Resolved billing errors by utilizing the incident portal for accurate account corrections.
- Processed credit requests through check issuance and credit card adjustments.
Senior Associate – Finance – Supply Payables
TECH DATA CORPORATION
Clearwater
05.2013 - 01.2014
- Processed Tech Data US employee expense reimbursement requests at six logistics centers and corporate headquarters, ensuring timely and accurate reimbursement.
- Analyzed and evaluated reimbursement requests for compliance with corporate expenditure and travel policies.
- Guided employees on compliance with corporate expenditure and travel policies, facilitating adherence to established protocols.
- Identified applicable general ledger accounts and keyed expenditure data into the enterprise resource planning (ERP) system.
- Applied approved policy exceptions to reimbursement requests, maintaining compliance while addressing unique situations.
- Saved on expenses through careful analysis and attention to detail
Senior Associate – Logistics Finance – Freight
TECH DATA CORPORATION
Clearwater
08.2006 - 05.2013
- Oversaw, reported, and recommended weekly freight payments to approvers totaling $60M to $70M annually. Reviewed and prequalified compliance of logistics capital and expense requests for approval submission. Coordinated purchase requests. Collaborated with the IT Department on recommendations for initial SharePoint site design and ongoing changes.
- Managed disposition of freight payment disputes to ensure timely resolution and minimize losses.
- Reviewed and approved or declined invoices, ensuring compliance with established guidelines.
- Analyzed and identified patterns to prevent future disputes.
- Successfully reduced invalid freight payments annually by as much as $200K through careful review.
- Identified invoices from fraudulent companies and prevented payment, saving $30K; consistently avoided payment of third-party invoices.
- Utilized supplier-provided solutions for reporting; created customized reports for management.
Associate - Finance - Miscellaneous Accounts Payables
TECH DATA CORPORATION
Clearwater
09.2003 - 08.2006
- Validated approvals for payment to ensure compliance with financial policies.
- Processed vendor invoices to ensure timely payment and maintain vendor relationships.
- Keyed vendor invoices into ERP system for accurate financial records and reporting.
- Prepared documents for archiving/imaging.
- Completed training on PeopleSoft to support project needs.
Education
Associate of Applied Business -
University of Cincinnati
Cincinnati, OHSkills
- Accounts Payable (A/P)
- Accounts Receivable (A/R)
- Billing
- Vendor Invoices
- Purchase Orders
- General Ledger (Journal Entries)
- Reports
- SAP
- Excel functions
- MS Office (Word, Outlook)
- Microsoft Office
- SharePoint
- Customer Service
Community Leadership
Tech Data Toastmasters, Founder, Secretary, Vice President of Public Relations, Sergeant of Arms, Achieved Advanced Toastmaster Silver Member Status.
Timeline
Discrepancy Analyst, Tricare Analyst
HCA – Parallon
10.2025 - Current
Discrepancy Analyst, Medicare
HCA – Parallon
01.2017 - 10.2025
Remit Analyst/Unpaid claims
HCA – Parallon
10.2015 - Current
Accounts Receivable Remediation Clerk
ACCOUNTEMPS/PODS
04.2014 - 08.2014
Senior Associate – Finance – Supply Payables
TECH DATA CORPORATION
05.2013 - 01.2014
Senior Associate – Logistics Finance – Freight
TECH DATA CORPORATION
08.2006 - 05.2013
Associate - Finance - Miscellaneous Accounts Payables
TECH DATA CORPORATION
09.2003 - 08.2006
Associate of Applied Business -
University of Cincinnati