Carolyn Razo
San Diego,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
El Pueblo Mexican Food
01.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Mentor
CASP UCSD
10.2021 - 06.2022
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in developing self-confidence and positive self-image.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
Crew Member
Wendy’s
10.2021 - 12.2021
- Provide customers with good service and greeting and make sure their items are correct
- Helped clean store at closing hour
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Cashier
Carnival Supermarket
06.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Psychology, Global Health
University of California
La Jolla, CA06.2023
High School Diploma -
Gompers Preparatory Academy
San Diego, CA06.2018
Skills
- Problem Solving
- Teamwork
- Feedback Acceptance
- Customer Support
- Empathy
- Stress Management
- Listening Actively
- Verbal and Written Communication
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
El Pueblo Mexican Food
01.2022 - 06.2023
Mentor
CASP UCSD
10.2021 - 06.2022
Crew Member
Wendy’s
10.2021 - 12.2021
Cashier
Carnival Supermarket
06.2019 - 01.2021
Bachelor of Arts - Psychology, Global Health
University of California
High School Diploma -
Gompers Preparatory Academy