Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carolyn Rowland

Wilburton,OK

Summary

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Excels at critical thinking and has multiple years of supervisory and management skills in Healthcare industry. Also has experience working in a department store for over 3 years before becoming a health care professional and would like to return to this field of work. Has 20 + years in customer service. Also has experience in performing planograms, stocking and handling merchandise and creating displays.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Caregiver

Private paid for Charlie and Sue Warren
Red Oak, Oklahoma
11.2024 - Current
  • Provided personal care and companionship to clients in their homes.
  • Assisted clients with daily living activities and mobility support.
  • Monitored client health, reporting any changes to family members or healthcare providers.
  • Maintained a clean and safe living environment for clients.
  • Managed medication schedules, ensuring clients adhered to prescribed regimens.
  • Prepared nutritious meals according to dietary restrictions and preferences.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.

Charge RN, Infection Control Nurse

Latimer Nursing Home
Wilburton, OK
05.2017 - 01.2024
  • Supervised care of residents, ensuring high standards of patient care.
  • Developed and implemented infection control programs.
  • Collaborated with resident families and physicians on care plans.

Caregiver

Self-Employed
Wilburton, OK
06.2016 - 05.2017
  • Prepared and planned nutritious meals according to individual dietary needs.
  • Assisted with personal care, including bathing, dressing, and grooming.
  • Managed household tasks such as cleaning and organizing.

Home Health QA/QI RN

McAlester Regional Health Center
McAlester, OK
06.2014 - 06.2016
  • Coded OASIS forms using ICD-10 to ensure proper billing.
  • Conducted QA/QI of all nursing documentation and scheduled visits for home health aides.
  • Resolved customer complaints and handled insurance pre-certifications for home health services.

Admission Coordinator, Nurse Manager, Charge RN

McAlester Regional Health Center
McAlester, OK
03.2005 - 06.2016
  • Screened patients for tertiary services and handled insurance pre-certifications.
  • Managed a team of up to 40 nursing employees.
  • Developed and implemented policies and procedures for the nursing unit.

Caregiver

Private paid for Charlie and Sue Warren
Red Oak, Oklahoma

Education

ICD-10 Coding Workshop - Coding

CMS
Dallas, TX
01.2015

Associate Degree - Applied Science of Nursing

Eastern Oklahoma State College
Wilburton, OK
01.2005

GED - General Education Diploma

Wilburton, OK
01.2000

Skills

  • Management/Supervisory experience
  • Medical terminology
  • Care plan development
  • Medication administration
  • Customer service
  • Writing policies & procedures
  • HIPAA compliance
  • Critical thinking and problem-solving
  • Quality assurance/improvement
  • ICD-10 and OASIS medical coding/billing
  • Conflict resolution
  • Effective communication
  • Time management
  • Problem solving
  • Attention to detail
  • Organizational skills
  • Trend awareness
  • Product recommendations
  • Retail sales
  • Point of sale systems
  • Teamwork
  • Retail store operations
  • Returns and exchanges
  • Merchandise display
  • Stocking and receiving
  • Money handling
  • Store opening and closing
  • Loss prevention

Certification

CMS Certified ICD-10 Coding Certification, 01/01/15

Timeline

Caregiver

Private paid for Charlie and Sue Warren
11.2024 - Current

Charge RN, Infection Control Nurse

Latimer Nursing Home
05.2017 - 01.2024

Caregiver

Self-Employed
06.2016 - 05.2017

Home Health QA/QI RN

McAlester Regional Health Center
06.2014 - 06.2016

Admission Coordinator, Nurse Manager, Charge RN

McAlester Regional Health Center
03.2005 - 06.2016

Caregiver

Private paid for Charlie and Sue Warren

ICD-10 Coding Workshop - Coding

CMS

Associate Degree - Applied Science of Nursing

Eastern Oklahoma State College

GED - General Education Diploma

Carolyn Rowland