Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelvin Clark

Atlanta,GA

Summary

Versatile professional with a strong work ethic and a heart for helping people. Very detail oriented, reliable, and committed to getting each job done quickly, efficiently, and accurately. Trusted leader with history of managing, decision making and problem solving. I enjoy the challenge of new responsibilities and thrive in positions that are demanding. A goal is to display professional skills with a company where growth is both encouraged and obtainable.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SALES MANAGER

CAPITAL SERVICES
02.2022 - Current
  • Assist in creating database systems for sales operations
  • Strategize with president for marketing, goals, templates, sales statistics and client market
  • Develop new ideas with performance, systems and sales for executive improvement
  • Engage with new and existing clients via phone, email, virtual meetings and in person
  • Assist in hiring and training new employees on systems, processes, customer service and strategic collection techniques
  • Increased inventory in south region with new client AR(Account Receivable).

COMMERCIAL CLAIMS SPECIALIST II

PROGRESSIVE INSURANCE COMPANY
03.2021 - 01.2022
  • Investigated facts needed to determine liability, damages and injuries
  • Completed interviews with insureds, claimants and attorneys
  • Managed handling of insured and claimant vehicle estimates, repairs and assisted with handling of total loss
  • Opened and closed claims, features and reserves
  • Negotiated with customers and liability with other insurance carriers.

MEDICAL SPECIALIST I

ALLSTATE INSURANCE COMPANY
07.2018 - 03.2021
  • Investigated and analyzed coverage, fraud, cause of injury and treatment sought
  • Reviewed medical records, charges, procedure codes and coding rules in accordance to state regulations to ensure payment accuracy
  • Identify and investigated lost wages, replacement services and issue reimbursement payments
  • Reviewed policy coverage, statue language, recovery and straight through processing (STP) opportunities
  • Addressed new losses, diaries, correspondence, emails and voicemails timely
  • Worked as total loss rep.

PIP ADJUSTER II

NATIONAL GENERAL INSURANCE
02.2014 - 06.2018
  • Answered questions from insureds, claimants, and attorneys to resolve problems and concerns
  • Reviewed policy coverage and documenting/processing moderate complex personal injury protection claims
  • Confirmed Coverage approved, determine liability, documenting conservations and recorded statements from involved parties, correspondence, bills and actions
  • Documented files and paying submitted bills according to procedures/fee schedule
  • Prepared letters, denials and RORs for applicable parties
  • Quickly build rapport to negotiate and settle bodily injury.

Education

Some College (No Degree) - Physical Education

Florida Southern College
Lakeland, FL

Skills

  • Management/Supervisory Experience
  • Excellent written and verbal skills
  • Detail oriented and organizational skills essential for multitasking
  • Comfortable and adaptable in fast past work environments
  • Strong attention to time management/deadlines
  • Creative and passionate individual with high level professionalism
  • Strategic Planning
  • Claims Processing
  • Claims
  • Excellent Communication

Certification

620 All Lines Adjuster License

Timeline

SALES MANAGER

CAPITAL SERVICES
02.2022 - Current

COMMERCIAL CLAIMS SPECIALIST II

PROGRESSIVE INSURANCE COMPANY
03.2021 - 01.2022

MEDICAL SPECIALIST I

ALLSTATE INSURANCE COMPANY
07.2018 - 03.2021

PIP ADJUSTER II

NATIONAL GENERAL INSURANCE
02.2014 - 06.2018

Some College (No Degree) - Physical Education

Florida Southern College

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