CAROLYN RUIZ
Miami,FL
Summary
Experienced legal support professional with hands-on experience in the State Attorney’s Office, providing direct assistance to Assistant State Attorneys in high-volume, deadline-driven environments. Demonstrated proficiency in preparing court calendars, managing criminal case files, and working with confidential justice databases including HYDRA and CJIS. Highly organized, detail-oriented, and committed to public service, with a strong ability to work independently and collaboratively across multiple divisions.
Overview
8
8
years of professional experience
Work History
Clerical Specialist III – Case Screening Unit
State Attorney’s Office
11.2024 - Current
- Provide direct administrative and legal support to Assistant State Attorneys
- Prepare and organize daily bond hearing and court calendars
- Locate, create, and maintain criminal case files for court use
- Process court calendar returns and ensure proper file organization
- Conduct legal and factual research to support prosecutorial decisions
- Communicate with law enforcement regarding probable cause arrests
- Utilize HYDRA case management system and CJIS databases
- Maintain strict confidentiality and perform related duties as assigned
Medical Scheduler Coordinator
Medcare Home Health
12.2022 - 11.2024
- Coordinated patient scheduling to optimize office workflow and minimize appointment conflicts.
- Implemented process improvements, enhancing patient experience and reducing wait times.
- Managed electronic health records system to ensure accurate patient information retrieval and documentation.
- Trained new staff on scheduling software and office protocols for efficient operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
Personal Injury Case Manager
Bernstein & Maryanoff Law Office
06.2018 - 11.2022
- Managed 100+ plaintiff cases from intake through settlement
- Conducted client interviews and maintained ongoing communication
- Prepared demand packages and drafted professional correspondence
Education
Associate in Psychology -
Miami Dade College
Miami, FL12.2026
High School Diploma -
Hialeah Senior High
Hialeah, FL06-2000
Skills
- Legal Assistant Support
- Court Calendar Management
- HYDRA
- CJIS
- Confidential Records Handling
- Microsoft Word, Excel, Outlook
- Deadline Management
- Professional Communication
- Scheduling appointments
- Document management
- Typing speed
- Filing systems
- Customer service
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Clerical Specialist III – Case Screening Unit
State Attorney’s Office
11.2024 - Current
Medical Scheduler Coordinator
Medcare Home Health
12.2022 - 11.2024
Personal Injury Case Manager
Bernstein & Maryanoff Law Office
06.2018 - 11.2022
Associate in Psychology -
Miami Dade College
High School Diploma -
Hialeah Senior High