Dynamic professional with extensive experience in customer service and operations management. At The Corbett Group, I enhanced client satisfaction through effective communication and meticulous record-keeping. Proven ability to adapt in fast-paced environments, ensuring high standards of organization and attention to detail. Skilled in data entry and fostering positive team dynamics.
Overview
3
3
years of professional experience
Work History
Receptionist
The Corbett Group
03.2024 - Current
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained visitor log for entering and leaving facility for security purposes.
Kitchen Manager
Rooster's Southern Corner
02.2023 - 11.2023
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Kitchen Member
Landmark Cafe
08.2022 - 02.2023
Assisted in the training of new employees, fostering a positive team atmosphere and sharing valuable skills.
Supported front-of-house staff during busy periods by expediting orders or assisting with plating dishes as needed.
Adapting quickly to changes in daily specials or ingredient availability ensured seamless service even during unexpected situations.
Upheld high standards of food safety by consistently monitoring cooking temperatures and proper cooling/storage techniques.
Education
High School Diploma -
Calhoun High School
Letohatchee, AL
05-1991
Skills
Greeting and seating clients
Telephone skills
Organization skills
File management
Data entry
Customer service
Attention to detail
Adaptability and flexibility
Time management
Customer satisfaction
Retail merchandising
Timeline
Receptionist
The Corbett Group
03.2024 - Current
Kitchen Manager
Rooster's Southern Corner
02.2023 - 11.2023
Kitchen Member
Landmark Cafe
08.2022 - 02.2023
High School Diploma -
Calhoun High School
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