Summary
Overview
Work History
Education
Skills
Timeline
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CAROLYN STAATS LOPEZ

Los Banos,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Specialty Sales Team Leader

Target
03.2022 - Current
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Assistant Manager

Walmart
08.2019 - 03.2022
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sales Lead

Market Source
09.2017 - 07.2019
  • Full-Time Sales Lead responsible for proactively approaching customers within Target and assisting in various wireless products and accessory sales while providing extraordinary customer service.
  • Drove sales by developing multi-million dollar contract sales.
  • Conducted regular pipeline reviews with individual sellers for accurate forecasting of future revenues.
  • Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Education

Bachelor of Science - Health Sciences

Purdue University
West Lafayette, IN
10.2023

High School Diploma -

Pacheco High School
Los Banos, CA
06.2016

Skills

  • Bilingual Fluent in Spanish
  • Time Management
  • Computer Skills
  • Goal-Oriented
  • Detail-Oriented
  • Problem Solving
  • CPR Certified
  • People Management
  • Coaching and Mentoring
  • Quantitative skills

Timeline

Specialty Sales Team Leader

Target
03.2022 - Current

Assistant Manager

Walmart
08.2019 - 03.2022

Sales Lead

Market Source
09.2017 - 07.2019

Bachelor of Science - Health Sciences

Purdue University

High School Diploma -

Pacheco High School

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CAROLYN STAATS LOPEZ