Carolyn Stewart
Harrisburg,PA
Summary
Detail-oriented administrative professional with over 20 years of experience in streamlining processes and enhancing office efficiency. Adept at team collaboration and effective leadership, committed to delivering measurable results and supporting organizational goals.
Dedicated administrative mentor skilled in fostering teamwork and collaboration. Successfully guided mentees to exceed their potential through constructive feedback and personalized coaching, enhancing overall performance and confidence.
Overview
39
39
years of professional experience
Work History
Administrative Mentor
Bro2Go
Harrisburg, PA
02.2025 - Current
- Supported mentees in navigating challenges and setting achievable goals.
- Provided constructive feedback to improve performance and confidence levels.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Organized networking events, connecting mentees with potential employers and expanding their professional network.
- Encouraged mentees to set challenging, yet achievable goals, guiding them through process of realizing their potential.
- Conducted regular one-on-one coaching sessions to address individual development needs, improving overall performance.
- Addressed and resolved mentee concerns in timely and empathetic manner, maintaining positive and supportive mentor-mentee relationship.
Clerk/Typist
Commonwealth of Pennsylvania Department of Revenue
Harrisburg, PA
03.2005 - 06.2023
- Processed incoming correspondence accurately and efficiently.
- Maintained organized filing systems for easy retrieval of documents.
- Utilized office software to prepare reports and correspondence.
- Assisted in data entry tasks to ensure timely updates of records.
- Coordinated with team members to prioritize workload effectively.
- Reviewed documents for accuracy and completeness before submission.
- Trained new staff on office procedures and software applications.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Reduced errors in data entry by consistently double-checking inputted information and correcting discrepancies before submission.
- Maintained confidentiality of sensitive information through proper storage and disposal of documents in accordance with company policies.
- Supported team members by promptly completing typing tasks, contributing to overall project success.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Checked completed work for proper spelling, grammar, punctuation, and format.
- Entered data into databases in alphabetic and numerical order.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
Administrative Staff Assistant
The Milton S. Hershey Center/Penn State College of Medicine
Hershey, PA
04.2002 - 06.2004
- Coordinated office operations to ensure efficient workflow and support administrative functions.
- Managed scheduling and calendar coordination for faculty and staff meetings, optimizing time management.
- Developed and maintained filing systems, enhancing document retrieval and organization efficiency.
- Handled confidential documents with utmost discretion ensuring sensitive information remained secure at all times.
- Streamlined administrative processes by implementing new organization and filing systems.
- Reduced errors in documentation by thoroughly proofreading and editing reports, memos, and correspondence.
- Organized office inventory by maintaining supplies list; ordering necessary items when needed and keeping storage areas neat and tidy.
- Supported executive staff members with scheduling, travel arrangements, and meeting coordination to ensure seamless daily operations.
- Managed multiple calendars to coordinate meetings and appointments while avoiding conflicts or double bookings.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Accounts Payable Clerk
Pennsylvania Industries for the Blind and Handicapped (PIBH)
Harrisburg, PA
08.1987 - 01.2002
- Promoted from Clerk Typist toe Administrative Clerk before being promoted again toe the Accounts Payable Clerk
- Processed vendor invoices efficiently, ensuring timely payments and maintaining accurate records.
- Allocated and disbursed payments
- Processed direct deposited funds and 1099 Forms
- Transcribed monthly meetings minutes
Education
Associate of Science - Computer Networking Technology
Kaplan Career Institute
Harrisburg, PA12-2010
Associate of Science - Business Administration And Management
Palmer School of Business
Harrisburg, PA04-1987
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Scheduling
- Client scheduling
- Relationship building
- Decision-making support
- Skill building
Timeline
Administrative Mentor
Bro2Go
02.2025 - Current
Clerk/Typist
Commonwealth of Pennsylvania Department of Revenue
03.2005 - 06.2023
Administrative Staff Assistant
The Milton S. Hershey Center/Penn State College of Medicine
04.2002 - 06.2004
Accounts Payable Clerk
Pennsylvania Industries for the Blind and Handicapped (PIBH)
08.1987 - 01.2002
Associate of Science - Computer Networking Technology
Kaplan Career Institute
Associate of Science - Business Administration And Management
Palmer School of Business