Open To Work
Carolyn Tucker
Rosharon,TX
Work Preference
Summary
Dynamic professional experienced in child protective services with expertise in court report preparation and effective communication. Proven track record of enhancing team collaboration and resolving complex issues to ensure client satisfaction. Recognized for meticulous documentation and employing de-escalation techniques to build trust in diverse environments.
Overview
5
5
years of professional experience
Work History
CPS Intern
Child Protective Services
Conroe, Texas
04.2026 - Current
- Collaborated with CVS, FBSS, and CPI employees to streamline communication processes between caseworkers and clients, enhancing service delivery.
- Prepared court reports summarizing case progress and results for DFPS attorneys to review.
- Supported data entry into IMPACT system and managed internal databases to ensure accurate information flow.
- Organized files and maintained documentation to facilitate efficient access for team members.
Delivery driver
Dominoes pizza
12.2022 - 12.2025
- Managed daily operations to ensure efficient pizza production and timely service delivery.
- Trained staff in customer service and food safety protocols.
- Oversaw inventory management to maintain adequate stock levels of ingredients.
- Coordinated staff schedules to enhance workflow efficiency during peak hours.
- Conducted regular team meetings to foster communication and collaboration among team members.
Daycare Assistant Teacher
Ivy Kids Early Learning Center
Pearland, Texas
06.2023 - 07.2025
- Assisted in daily classroom activities and lesson planning.
- Supervised children during playtime and learning sessions.
- Communicated effectively with parents about children's progress and needs.
- Developed positive relationships with families by communicating regularly about their child's progress.
- Provided a safe, secure and nurturing environment for the children.
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
- Organized special events such as field trips or holiday celebrations with parents' approval.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Provided individual attention to each child based on their needs using appropriate behavior management techniques.
- Encouraged creative thinking through art projects, storytelling and music appreciation activities.
Customer service
Walmart
Missouri city, TX
02.2022 - 12.2022
- Resolved product issues through troubleshooting, enhancing customer satisfaction with effective solutions.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Collaborated with team members to streamline service processes, improving response times for customer inquiries.
- Documented customer interactions and feedback, contributing to knowledge base for future reference.
Team member
AMC theater
Houston, TX
04.2021 - 02.2022
- Collaborated with team members to streamline daily operations and improve workflow.
- Coordinated shifts and schedules to optimize workforce coverage and productivity.
- Trained new staff on operational procedures and safety protocols to enhance compliance and efficiency.
- Participated in team meetings to discuss operational challenges and solutions.
- Worked closely with customers to understand needs and resolve diverse issues.
- Developed motivational strategies for staff to boost productivity and engagement.
Education
Bachelors of science - Criminal Justice
Prairie View A&M University
Prairie View, TX05-2026
Skills
- Crisis intervention
- Risk assessment
- Client advocacy
- Case documentation
- Documentation maintenance
- Problem resolution
- Team collaboration
- De-escalation skills
- Effective communication
Accomplishments
- Student Representative for Educational Funding, Spoke at the state capital to advocate for increased funding for Prairie View A&M University.
- Captain, Marching Storm Color Guard, Led and mentored team members, contributing to high-level performances and team success.
- Equipment Manager, PVAMU Football Team, Assisted in organizing and managing equipment for a collegiate football program.
Activities
- Captain, Marching Storm Color Guard, Lead and mentor team members, coordinate performances, and contribute to the success of the marching band.
- Equipment Manager, PVAMU Football Team, Assist with equipment management, organization, and logistics for the team.
- Plus Organization - Member, Involved in campus engagement and leadership initiatives.
- Claws Organization - Member, Participating in activities focused on professional and personal development.
- Student Representative for Educational Funding, Advocated at the state capital for increased funding for Prairie View A&M University.
Timeline
CPS Intern
Child Protective Services
04.2026 - Current
Daycare Assistant Teacher
Ivy Kids Early Learning Center
06.2023 - 07.2025
Delivery driver
Dominoes pizza
12.2022 - 12.2025
Customer service
Walmart
02.2022 - 12.2022
Team member
AMC theater
04.2021 - 02.2022
Bachelors of science - Criminal Justice
Prairie View A&M University