Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Carolyne Rotich

Pearland,TX

Summary

Knowledgeable and reliable Data professional bringing over 9 years in both public and private sectors in, and thorough, hands-on approach to management and handling of data-retention systems. Successful in pinpointing and addressing information management flaws. Adept in the navigation of complex data storage, disposal and security guidelines to maintain compliance with confidentiality mandates and resolve troublesome content access concerns. Diplomatic, affable and able to work effectively under pressure, managing multiple priorities while maintaining a positive outlook. Fast learner who quickly adapts to new situations and challenges, and is willing to assume additional responsibilities to achieve team objectives.

Overview

14
years of professional experience

Work History

Quest Diagnostics
Houston, TX

Specimen Processing Technician
06.2021 - Current

Job overview

  • Presort, according to priority and difficulty of procedures, pickup and delivery of processed specimens to technical departments and specialized send out laboratories
  • Electronic Capturing of client and specimen data from test orders which involves verifying accuracy of client and specimen details Logging over 500 samples on daily average, handling each expertly to prevent contamination
  • Examining specimens for adequacy and appropriateness, checking on stability and sufficiency
  • Labeling, numbering specimens and preparing aliquots
  • Centrifuging specimens
  • Disposing of specimens more than seven days old
  • Preparing specimens to be sent to reference laboratory
  • Sanitizing benchtop
  • Assisting clients and phlebotomists with inquiries pertaining to specimens’ requirements and test turnaround times
  • Complying with applicable laws and regulations, and company procedures and policies
  • Documented routine laboratory instrument maintenance and corrective actions
  • Troubleshot inconsistencies and identified errors to trace root causes and implement corrective actions

National HIV Reference Lab
Nairobi, Kenya

Research Data Management Associate
03.2015 - 09.2019

Job overview

Secondment from;

-Amref Health Africa - 07/2017 - 09/19

-Maryland Global Initiatives Corporation (MGIC) -University Of Maryland Baltimore(UMB) - 09/2016 - 06/2017

-Ministry Of Health(MOH)/CDC-US Collaborative Agreement (COAG) - 03/2015 - 08/2016

  • Undertook and compile research on frameworks to guarantee compliance with study observation procedures and proposed measures
  • Collaborated with clinical data management team to collect, manage, analyze, and report on data from research participants and patients as part of program clinical monitoring
  • Facilitated Installation, maintenance, and troubleshooting of data collection instruments ensuring timely data collection and achievement of team goals
  • Consistently demonstrated compliance and achievement of quality deliverables while meeting internal and external regulatory requirements through participation in investigations and audits using standard policies, tools, and processes (Key Performance measurements indicator)
  • Collaborated with internal and external project stakeholders to identify and assess data needs and subsequently design effective strategies data collection and management for example, spearheading a project to evaluate Laboratory requisition tools submitted for HIV Viral Load and Early Infant Diagnosis testing to ascertain estimation of errors on data quality (completeness, correctness, and accuracy) and impact on patient interventions
  • Established gaps, like communication breakdown between stakeholders (Labs, Physicians, Direct Users), ambiguity and duplicated variables, thereby bridging through tools revisions and retraining, that increased the quality of final data reports
  • Maintained research integrity through routine performance of data quality checks analysis, ensuring valid and reliable research outcomes through staying up-to-date with data accuracy, timeliness, and proper documentation policies
  • Supervised maintenance of comprehensive inventory of research data, reports, and files, securing them by implementing a system of passwords and encryption and restricting access to only authorized personnel, in compliance with National and International standards for the security, privacy, and confidentiality of protected health information
  • Created a curriculum for training and orienting current and incoming research, data, and intern teams on existing and novel project data management protocols and systems, improving productivity and significantly decreasing turnaround time for high-quality and timely research outputs
  • Executed system troubleshooting and process improvement, allowing for smooth execution of research and completion of projects on time
  • Participated in collaborative meetings and communicated research data management findings to teammates, management, and internal and external stakeholders, recommending corrective actions for protocol deviations and presenting insightful clarification and improvements on existing standard operating procedures
  • Managed Bio-repository of 20, Freezers and 5 Refrigerators containing approximately 198,489 National Clinical Research Specimen for Kenya National Population Based HIV Impact Assessment (KENPHIA) banked in cold chain including but not limited to access for testing, rerouting, and repackaging and shipment for referral testing, purging of non-viable and storage-ineligible samples, e.g., where participants do not consent for further testing, post project conclusion, contributing significantly to timely completion of this project leading ultimately to publication of finding
  • Successfully advocated for funding for acquisition of digital and online temperature monitoring software and hardware, including access control of biorepository and specimen inventory (data) management systems, increasing efficiency, and lowering corrective and preventive maintenance incidences and costs
  • Assisted in developing strategies, facilitating, and participating in training workshops to promote a culture of continuous improvement and professional development in all areas of operations within the department and to encourage staff to use evidence-based practice
  • Participated in departmental equipment/supplies inventory and audits, including assisting in providing specifications and submitting order requests, receiving deliveries, and distribution within the department, and externally to other supported field site, ensuring smooth running of operations.

Professional experience working with Children and Adolescents:

  • Collaborative participation with other external partners like UNICEF and EGPAF in monitoring national and sub-national HIV response focusing on the perinatal period, and the first two decades of a child's life. This included projects that assessed Implementation of PMTCT to reduce risk of HIV infection of newborn, decreasing early infant HIV mortality, and Point of care Early Infant Diagnostic testing reducing results return and turnaround time and increasing access to confirmatory testing thereby reducing risk of false positive diagnoses.
  • Data collection and reporting monitoring availability and accessibility of testing infrastructures affecting treatment and care interventions of infants, children adolescents and their families living with HIV.
  • Contributed to data analysis that led to reports and recommendations for policies concerning adolescent-centered health and social services, including those that teach and emphasize importance of self-advocacy and community mobilization, changing their attitudes and behaviors through sexual and reproductive health education, and increasing number of young people seeking access to health care.

Kenya Medical Research Institute/CDC CoAg
Kisumu, Kenya

Data Officer
02.2010 - 01.2014

Job overview

  • HIV Research Laboratory Project
  • Participated in report meetings assigned to creation of data collection tools
  • Helped in formulating policies and procedures for staff to follow during data collection
  • Develop familiarity with clinical data and with internally developed tools used to assess data quality and build requisite databases
  • Participated in conduction of data migration from spreadsheet to developed data management system repository
  • Enforced and implemented policies and procedures for entering data into stand-alone computer systems and integrated systems
  • Performed data transcription, entry, cleaning and ad hoc analysis utilizing variety of software tools
  • Collaborated with internal and external stakeholders in maintaining and implementing policies and procedures for ensuring security and integrity of databases and software applications
  • Validated and verified accuracy of data input and output for accuracy, including developing and applying internal control standards to ensure data quality and audit requirements are met which included participating in developing system documentation for internal and external user reference
  • Participated in audits to ensure compliance and measure perfomance with regard to general document procedures, Data entry,document storage and tracking
  • Processed requests for data inquiries, retrieval and reporting within established data release and access policies and in compliance with data integrity and security requirements
  • Maintained robust archival systems, both physical and electronic in compliance with appropriate retention and disposal policies, minimizing data loss, and unauthorized access to sensitive protected health information
  • Resolved incoming inquires timely and consistently through written and unwritten (phone-calls, in-person) communication by following standard operating procedures, obtaining pertinent information and making connections to appropriate department consitently keeping excellent customer vis departmental functions satisfaction rating
  • Identified root causes and resolving any data quality issues and other complex data investigations
  • Demonstrated ability to maintain confidentiality of patient information, research and/or staff information
  • Undertook ad hoc department administrative duties including taking minutes, keeping records and ordering supplies.

Kenya Agricultural Research Institute
Kisumu, Kenya

Enumerator-Team Lead/ Data Officer
08.2009 - 12.2009

Job overview

  • Project: Western Kenya Integrated Ecosystem Management Program
  • Data collection by administering questionnaires in field
  • Oversaw 10-member team of enumerators, providing strategy training and guidance to successfully obtain interviews and adhere to procedures
  • Dispensed assignments to enumerator team and submitted completed work to supervisors
  • Planned efficient visitation routes by studying maps of assigned areas, reaching more than 15 community households per day
  • Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review
  • Explained questions in better detail for interviewees to allow truthful answers then observed participants and recorded results.
  • Completed surveys by rechecking contact information before ending each interview
  • Drafted thorough and accurate reports, case summaries and work records.

Education

Chamberlain University
Pearland, TX

Bachelor of Science from Nursing
11.2025

University Overview

The University of Nairobi - School of Law
Nairobi, Kenya

Bachelor of Arts from Law
11.2017

University Overview

Maseno University - Information Technology Centre
Kisumu, Kenya

Certification; Cisco Certified Network Associate 1 from Information Technology
11.2008

University Overview

Maseno University-Information Technology Center
Kisumu,Kenya

Certification; Computer Applications from Information Technology
08.2008

University Overview

Skills

  • Microsoft Office Suite Competency
  • Data Management; Collection, Transcription, Entry, Quality Monitoring, Ad Hoc Analysis, Database Management, etc
  • Documentation and Archive management
  • Departmental Administration; Internal/External Relationships Coordination
  • Safety Measures; Bio-safety/Biotechnology
  • Specimen and Equipment Processing, Referral, and Shipment
  • Research Study Protocols, SOPs Understanding, and Compliance
  • Communication; Reporting, Feedback,
  • Quality assurance testing and compliance monitoring
  • Research project support and Customer Service
  • Training and Development
  • Good Clinical Practices
  • Legal Research, Due Diligence, and Documentation
  • Ethical and Regulatory Standards Monitoring
  • Contract Administration; Reviews, Editing, Execution, and Obligation Monitoring
  • Note Taking and Report Pulling, Preparations, and presentation

Additional Information

Additional Information
  • Additional Information , Authorized to work in the US for any employer

Timeline

Specimen Processing Technician
Quest Diagnostics
06.2021 - Current
Research Data Management Associate
National HIV Reference Lab
03.2015 - 09.2019
Data Officer
Kenya Medical Research Institute/CDC CoAg
02.2010 - 01.2014
Enumerator-Team Lead/ Data Officer
Kenya Agricultural Research Institute
08.2009 - 12.2009
Chamberlain University
Bachelor of Science from Nursing
The University of Nairobi - School of Law
Bachelor of Arts from Law
Maseno University - Information Technology Centre
Certification; Cisco Certified Network Associate 1 from Information Technology
Maseno University-Information Technology Center
Certification; Computer Applications from Information Technology
Carolyne Rotich