Carolyne Joy Ancheta
Lake Forest,CA
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
4
4
years of professional experience
Work History
Barista
Krak Boba
Lake Forest, CA
05.2024 - Current
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Server
Hanbop Kitchen
Lake Forest, CA
05.2024 - 01.2025
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Served food and beverages to patrons and confirmed complete orders.
- Took orders from customers accurately and in a timely manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Crew Member
McDonald's Corp.
Mission Viejo, CA
01.2021 - 08.2023
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Upheld high standards of productivity and quality in operations.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Stocked shelves and cases with new or transferred items.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
High School Diploma -
Silverado High School
05-2024
Skills
- Food safety
- Exceptional customer service
- Strong teamwork and communication abilities
- Multitasking
- Ability to adapt and thrive in a fast-paced environment
Timeline
Barista
Krak Boba
05.2024 - Current
Server
Hanbop Kitchen
05.2024 - 01.2025
Crew Member
McDonald's Corp.
01.2021 - 08.2023
High School Diploma -
Silverado High School
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