Work Preference
Summary
Work History
Overview
Education
Skills
Timeline

Carolynne Tieken

Delray Beach,FL

Work Preference

Work Type

Part Time

Location Preference

On-SiteRemote

Important To Me

Flexible work hours

Summary

I have worked in the medical field for 30 plus years. My experience is in front and back office, including orthopaedics, plastic surgery. cardiology, emergency room. I was a patient advocate while working in the emergency room and have excellent customer service. My experience includes Microsoft office suite, front desk, answering phones, giving out information, taking messages, insurance verification, surgery scheduling and follow-up. Professional in patient access with deep expertise in healthcare administration and patient support. Skilled in managing patient intake, registration, and insurance verification with strong focus on team collaboration and achieving results. Known for reliability and adaptability in fast-paced environments. Adept at using healthcare software and maintaining patient confidentiality while ensuring seamless operations.

Work History

Lead Patient Access Representative

St. Elizabeth's Hospital
07.2007 - 07.2013
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Providing excellent customer service by promptly answering patient inquiries.

Overview

6
6
years of professional experience

Education

None - Food Science And Interior Design

Santa Ana College, Santa Ana, CA

Skills

  • Payment Calculation
  • Outbound Calling
  • Till Counting

Timeline

Lead Patient Access Representative - St. Elizabeth's Hospital
07.2007 - 07.2013
Santa Ana College - None, Food Science And Interior Design
Carolynne Tieken