I have worked in the medical field for 30 plus years. My experience is in front and back office, including orthopaedics, plastic surgery. cardiology, emergency room. I was a patient advocate while working in the emergency room and have excellent customer service. My experience includes Microsoft office suite, front desk, answering phones, giving out information, taking messages, insurance verification, surgery scheduling and follow-up. Professional in patient access with deep expertise in healthcare administration and patient support. Skilled in managing patient intake, registration, and insurance verification with strong focus on team collaboration and achieving results. Known for reliability and adaptability in fast-paced environments. Adept at using healthcare software and maintaining patient confidentiality while ensuring seamless operations.