Carolyn S. Carmona R.
Murfreesboro,TN
Summary
Experienced with providing exceptional service in fast-paced environments. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming experience.
Overview
11
11
years of professional experience
Work History
Food Server
El Cubilete Restaurant
Murfreesboro, TN
09.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through follow-up and enthusiastic customer service.
Food Server
Don Ramon Mexican Grill And Bar
Murfreesboro, TN
09.2020 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Front Desk Receptionist
Clinical Laboratory ELUCARED C.A.
Caracas, Venezuela
07.2014 - 08.2019
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Used computer programs and registration systems to set patients for blood sampling procedures, and organized other biological samples according company's protocols.
- Greeted and interacted with patients answering questions and providing guidance with tests availability, sample-collecting procedures, and result-retrieving processes.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Education
Associate of Applied Science - Medical Laboratory Technology
Motlow State Community College
12-2026
Associate of Science - Psychology
Motlow State Community College
Smyrna, TN07-2025
Skills
- Spanish Interpreting
- Problem-Solving Ability
- Social Skills
- Money Handling Abilities
- Training Junior Team Members
- Customer Service and Rapport
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Food Server
El Cubilete Restaurant
09.2021 - Current
Food Server
Don Ramon Mexican Grill And Bar
09.2020 - 07.2021
Front Desk Receptionist
Clinical Laboratory ELUCARED C.A.
07.2014 - 08.2019
Associate of Applied Science - Medical Laboratory Technology
Motlow State Community College
Associate of Science - Psychology
Motlow State Community College