Carolyn S. Carmona R.
Murfreesboro,TN
Summary
Experienced with providing exceptional service in fast-paced environments. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming experience.
Overview
11
11
years of professional experience
Work History
Food Server
El Cubilete Restaurant
09.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through follow-up and enthusiastic customer service.
Food Server
Don Ramon Mexican Grill And Bar
09.2020 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Front Desk Receptionist
Clinical Laboratory ELUCARED C.A.
07.2014 - 08.2019
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Used computer programs and registration systems to set patients for blood sampling procedures, and organized other biological samples according company's protocols.
- Greeted and interacted with patients answering questions and providing guidance with tests availability, sample-collecting procedures, and result-retrieving processes.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Education
Associate of Applied Science - Medical Laboratory Technology
Motlow State Community College
12-2026
Associate of Science - Psychology
Motlow State Community College
Smyrna, TN07-2025
Skills
- Spanish Interpreting
- Problem-Solving Ability
- Social Skills
- Money Handling Abilities
- Training Junior Team Members
- Customer Service and Rapport
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Food Server
El Cubilete Restaurant
09.2021 - Current
Food Server
Don Ramon Mexican Grill And Bar
09.2020 - 07.2021
Front Desk Receptionist
Clinical Laboratory ELUCARED C.A.
07.2014 - 08.2019
Associate of Applied Science - Medical Laboratory Technology
Motlow State Community College
Associate of Science - Psychology
Motlow State Community College
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