Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana S Melendez

Tampa,United States

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Food Service Team Member

Wyndham Grand Clearwater Beach
08.2021 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Shift Manager

McDonald's Restaurant
09.2019 - 08.2021
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

Associate of Science - Business Administration And Management

Hillsborough Community College
Tampa, FL
08.2024

Skills

  • Microsoft Word
  • Microsoft Internet Explorer
  • Office Equipment Proficiency
  • Microsoft PowerPoint
  • Clerical Support
  • Computer Proficiency
  • Problem-Solving Ability
  • Customer Relationship Management
  • Customer Data Confidentiality
  • Product and Service Solutions
  • Spanish Interpreting
  • Calm and Professional Under Pressure

Languages

Spanish
Native or Bilingual

Timeline

Food Service Team Member

Wyndham Grand Clearwater Beach
08.2021 - Current

Shift Manager

McDonald's Restaurant
09.2019 - 08.2021

Associate of Science - Business Administration And Management

Hillsborough Community College
Ana S Melendez