Summary
Overview
Work History
Education
Skills
Timeline
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Caron Williams

Ft. Washington,MD

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Mac Cosmetics Pro Flagship Assistant Manager

Estee Lauder
10.2024 - Current
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Trained and developed staff to enhance customer service standards and operational efficiency.
  • Managed scheduling effectively to ensure optimal staffing levels during peak business hours.

Sales and Service Manager

Sephora USA
03.2023 - 10.2024


  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.


  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Completed special projects by using effective decision making, critical thinking and time management skills.
  • Worked with multiple brands to market and engage clients and also manage promotional activities and campaigns , Introduced client loyalty ( beauty insider , credit cards , multi world ) .

Mac Cosmetics @ Belk Flagship Store

Estée Lauder Companies
10.2021 - 02.2023
  • Provided superior customer service leadership by greeting and assisting customers.
  • Opened and closed store under specific direction of store manager.
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.



Assistant Store Manager

Sephora, JC Penney Co
11.2018 - 10.2021
  • Trained and mentored new staff, enhancing team performance and customer service skills.
  • Implemented visual merchandising strategies to optimize product displays and enhance customer engagement.
  • Collaborated with upper management on strategic initiatives to drive sales growth and operational efficiency.

Education

High School Diploma -

Weldon Stem High School
Weldon, NC

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Saint Augustine's University
Raleigh, NC

Skills

  • Promotional Events
  • Sales Goals
  • Cash Handling
  • Personnel Training and Development
  • Client Relations and Retetion
  • Staff Management
  • Coaching and Training

Timeline

Mac Cosmetics Pro Flagship Assistant Manager

Estee Lauder
10.2024 - Current

Sales and Service Manager

Sephora USA
03.2023 - 10.2024

Mac Cosmetics @ Belk Flagship Store

Estée Lauder Companies
10.2021 - 02.2023

Assistant Store Manager

Sephora, JC Penney Co
11.2018 - 10.2021

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Saint Augustine's University

High School Diploma -

Weldon Stem High School

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