Carrele Cooper

• Verified customer credit to establish a payment method for accommodations.
• Resolved customer complaints in a timely manner while following company policies and procedures.
• Ensured that all guest requests were met promptly, courteously and efficiently.

• Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
• Resolved any customer complaints or issues in a timely fashion following established protocols.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

• Inspected dining and serving areas for cleanliness and proper setup.
• Processed orders for liquor products from suppliers in a timely fashion in order to keep bars stocked at all times.
• Resolved customer complaints promptly while maintaining high levels of customer satisfaction.

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• Greeted guests and offered assistance in finding specific departments or personnel.