Overview

Work History

Education

Skills

LANGUAGES

Timeline

Carri L. Selby

Davenport,Iowa

Overview

25

25

years of professional experience

Work History

Customer Service Manager

Walmart

04.2004 - 06.2023

I am in charge of the front end of the store which includes cashiers, people greeters, cart pushers, money center, service desk. I am responsible to help cashiers and customers when there is a problem or question, along with getting cashiers out on breaks and lunches on a timely manner. I also work sometimes in the cash office and deal with all the money and the paperwork that is generated for the previous day. Also responsible for making sure the registers and also the money center and service desk has the required money for them to start. Help customers on the phone when there are issues or questions about things. Help out at the money center service desk, and get the required help up to check if there are lines at the registers.

Customer Service Cashier/Dept Mgr

Kmart

01.1999 - 04.2004

Helped customers with returns, answered phones and questions. Also was a department manager of stationary for 6 months.

Cashier/Food Prep

McDonald’s

01.1998 - 01.1999

Took customer orders on the register and exchanged money. Also helped with prepping the food to make the customers orders.

Education

Highschool Diploma -

Davenport West High

Davenport, Iowa

06.2000

Skills

Hardworker
Try and figure things out before asking for help
Train people
Independent
Role Model
Customer service
Problem-solving
Microsoft outlook, word, and Excel
Complaint resolution
Shipping, receiving, and warehousing
Training programs
Staffing coordination
Performance evaluations
Employee scheduling
Cash handling
Customer focused

LANGUAGES

English

Timeline

Customer Service Manager

Walmart

04.2004 - 06.2023

Customer Service Cashier/Dept Mgr

Kmart

01.1999 - 04.2004

Cashier/Food Prep

McDonald’s

01.1998 - 01.1999

Highschool Diploma -

Davenport West High