Carri Pittman
Littlerock, AR 72223
Summary
Experienced manager specializing in team leadership and client management. Proven track record of anticipating guest needs and resolving issues swiftly, leading to enhanced service quality and increased customer loyalty.
Overview
21
21
years of professional experience
Work History
Bartender/Server Manager
Red Hot and Blue BBQ
Memphis
03.2023 - 02.2026
- Designed cocktail menu and managed inventory for bar area, ensuring compliance with regulations.
- Resolved customer complaints promptly, improving overall dining experience and satisfaction.
- Monitored server performance to uphold service quality and operational standards.
- Multitasked efficiently in a fast-paced environment to meet operational demands.
- Conducted regular staff meetings for updates and collection of feedback.
- Balanced daily registers and generated sales reports for management review.
- Ensured compliance with safety and health regulations to mitigate risks.
- Held performance reviews to identify areas for improvement.
Sales Associate
Professional Managers Association
Virginia Beach
10.2018 - 02.2022
- Guided clients in selecting membership options and services to enhance satisfaction and retention.
- Educated members on association benefits and available resources.
- Oversaw membership renewals and updates, ensuring accurate records and timely processing.
- Documented member interactions and inquiries to support effective communication and service.
- Conducted market research to identify potential member needs.
- Trained new sales associates on processes and tools for effective operations.
Manager
Iron Horse stables
Eureka Springs
03.2012 - 12.2017
- Supervised training and development programs for new employees to enhance onboarding processes.
- Coached and mentored team members to improve job performance and productivity.
- Recruited qualified candidates to fill open positions, enhancing team capabilities.
- Conducted regular staff meetings to discuss progress and identify improvement areas.
- Conducted regular staff meetings to review progress and pinpoint areas for improvement.
- Completed daily opening, closing, and shift change functions to ensure operational standards.
Lead Teller
First Security Bank
Searcy
02.2005 - 08.2011
- Monitored teller transactions, preventing errors and ensuring transaction accuracy.
- Identified potential fraud risks or suspicious activities within the branch's financial accounts.
- Coached and provided feedback to tellers, enhancing their job performance and service delivery.
- Resolved customer issues promptly, increasing satisfaction and retention rates.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Education
Some College (No Degree) - Communications
Pulaski Technical College
North Little Rock, ARSkills
- Guest needs anticipation
- Safe food handling
- Client management
- Inventory management
- Marketing and sales expertise
- Team leadership
- Reliability and multitasking
Timeline
Bartender/Server Manager
Red Hot and Blue BBQ
03.2023 - 02.2026
Sales Associate
Professional Managers Association
10.2018 - 02.2022
Manager
Iron Horse stables
03.2012 - 12.2017
Lead Teller
First Security Bank
02.2005 - 08.2011
Some College (No Degree) - Communications
Pulaski Technical College