Carrie Abernathy,RN BSN

• Managed a high-volume caseload while maintaining exceptional attention to detail and clinical accuracy
• Provided emotional support to patients undergoing diagnostic or therapeutic interventions, alleviating anxiety levels throughout their experience at the facility.
• Contributed to ongoing quality improvement initiatives by staying current on industry trends and sharing knowledge with colleagues.
• Advocate for patients by actively participating in discussions regarding plan of care and treatment options.
• Manage remote monitoring and in-office interrogation of cardiac implantable electronic devices (CIEDs), including pacemakers, implantable cardioverter defibrillators (ICDs), and implantable loop recorders (ILRs)
• Perform device checks, interpreted diagnostic data, and identified arrhythmias or device malfunctions
• Program and adjusted devices under physician direction to optimize patient outcomes
• Coordinated follow-up care and ensured timely reporting of abnormal findings to providers
• Utilized remote monitoring platforms (e.g., Merlin, CareLink, Latitude, BIOTRONIK Home Monitoring) for daily and scheduled transmissions
• Maintained compliance with HIPAA and device manufacturer guidelines
• Contributed to improved workflow efficiency and patient care continuity by managing large volumes of remote data with accuracy and discretion

• Provide technical and clinical support for Biotronik within an assigned territory covering all bradycardia and tachycardia product segments.
• Continuously providing education, follow-up services, implant services, in service training, and other related services as necessary to sales force, physicians and other cardiac pacing-related professionals.
• Collaborating with all team members with general instruction from local sales representatives for day-to-day activities.
• Provide pacemaker & ICD follow-up to Biotronik patients and physician customers.
• Provide pacemaker & ICD implant support within local and the remote areas via, our game-changing NEO technology.
• Ability to constructively handle difficult situations that can arise on the daily.
• Educated and empowered patients by providing clear communication on device functionality, benefits, and postoperative care expectations.
• Streamlined workflow processes by assisting with device programming, troubleshooting and customization to meet patient needs.
• Ensured patient safety by conducting meticulous preoperative evaluations before recommending or proceeding with device implantation.
• Improved patient outcomes by providing comprehensive clinical support and education to healthcare professionals (i.e.Dx. Technology)

Roles over the years included: Step-down bedside nursing4:1, Charge Nurse (overseeing a 32-patient unit, Preceptor for nursing students/ new hires.

• Multiple Daisy Award Nominations.
• Post- surgery patient care, cardiac drip monitoring, telemetry/ EKG.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Handled a high volume of complex patients by prioritizing tasks and effectively delegating responsibilities to other team members, resulting in efficient patient care.