Carrie Arana
Boise,ID
Summary
Dynamic Administrative Assistant with a proven track record at Ada County Paramedics, excelling in customer service and meticulous data management. Recognized for enhancing document organization and streamlining scheduling processes, while fostering strong client relationships. Adept at prioritizing urgent requests and maintaining confidentiality, ensuring efficient office operations and support for executive staff.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Ada CountyParamedics
Boise, ID
10.2017 - Current
- Managed scheduling and calendar coordination for department meetings and events.
- Assisted in preparing reports and documentation for internal and external stakeholders.
- Processed incoming communications, prioritizing urgent requests to ensure timely responses.
- Maintained organized filing system, enhancing retrieval efficiency for critical documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Security Assistant
Trinity Health Facility
Boise, ID
09.2000 - 10.2017
- Monitored facility premises to ensure safety and security compliance.
- Assisted in implementing emergency response protocols for staff and patients.
- Conducted routine inspections of security systems and equipment functionality.
- Collaborated with healthcare teams to address security-related concerns effectively.
- Trained new security personnel on operational procedures and best practices.
- Developed incident reports detailing security breaches and response actions taken.
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
- Collaborated with law enforcement agencies to share information and improve overall security efforts.
- Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises.
- Managed inventory of security equipment, ensuring proper maintenance and prompt replacement when necessary.
- Assisted in the coordination of multi-agency drills designed to test emergency response capabilities.
- Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
- Monitored CCTV systems to detect suspicious activities and prevent potential threats.
- Coordinated with external security firms during high-profile events to ensure comprehensive coverage.
- Delivered detailed reports on security breaches, contributing to development of stronger defense strategies.
Education
Bachelor of Science - Business Administration
Missionary School
San Lorenzo, CA05.1982
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Documentation and recordkeeping
- Scheduling
- Office management
- Professional communication
- Database entry
- Dedicated team player
- Verbal communication
- Professional and mature
- Filing and data archiving
- Invoice processing
- Documentation and reporting
- Relationship building
- Meticulous attention to detail
- Prioritization
- Multi-line phone systems
Timeline
Administrative Assistant
Ada CountyParamedics
10.2017 - Current
Security Assistant
Trinity Health Facility
09.2000 - 10.2017
Bachelor of Science - Business Administration
Missionary School