Carrie Arrington
Waynesville,NC
Summary
Highly skilled Senior Personal Loan Specialist with significant experience in consumer lending, Auto, boat and camper loans including purchase and refinancing. Possess strengths in loan processing, risk assessment, and client relationship management. Notable achievements include fostering positive relationships with clients, enhancing loan portfolio quality, and improving internal processes for efficiency. Committed to maintaining up-to-date knowledge of financial products, lending best practices, and regulatory requirements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr. Personal Loan Specialist
OneMain Financial
Waynesville, NC
03.2005 - 10.2023
- Processed loan applications in accordance with established procedures and regulations.
- Reviewed customer creditworthiness and prepared loan applications
- Prepared all title applications and lien recordings , electronic titles and Auto insurance
- Evaluated financial, income and credit documentation to make loan decisions
- Identified valuable solutions for customers with credit problems.
- Met with applicants to obtain information for loan applications and answer questions
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Researched delinquent accounts to identify sources of delinquency, such as late payments or insufficient funds.
- Negotiated payment arrangements with customers who were past due on their accounts.
- Assisted customers with inquiries regarding billing statements and account status
- Reached out to customer to pursue payments, remind of obligations and discuss defaults
Education
Business
Tuscola High School
Waynesville, NC06-1988
Skills
- Loan processing
- Credit analysis
- Document preparation and review
- Problem solving
- Financial evaluation
- Loan closing
- Loan modifications
- Collections experience
- Loan servicing
- Time management
Certification
- Formerly licensed with the National Mortgage Licensing System (NMLS #87570)
- Formerly licensed as a Notary Public
- Formerly Licensed with State of North Carolina as a Life Insurance Agent
- Formerly licensed to sell credit life , credit accident and health insurance and credit unemployment insurance license number /NPN 6562793
- Willing to renew any necessary
Timeline
Sr. Personal Loan Specialist
OneMain Financial
03.2005 - 10.2023
Business
Tuscola High School