Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Carrie Barney
UM Referral Coordinator
Huachuca City,AZ
Work Preference
Summary
Detail-oriented Referral Coordination Specialist Experienced in managing patient referral and facilitating transitions within health care systems. Collaborates with diverse teams to adapt to evolving needs and achieve positive outcomes, Skilled in communication, organization, and problem-solving, fostering trust and reliability throughout the patient journey.
Overview
11
11
years of professional experience
Work History
UM Referral Coornidator
DHMSO
01.2021 - 06.2026
- Coordinated patient referrals to ensure timely access to specialized care services.
- Collaborated with healthcare providers to streamline referral processes and improve patient flow.
- Maintained accurate and up-to-date referral databases for tracking and reporting purposes.
- Developed and maintained strong relationship's with healthcare providers for effective collaboration.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Implemented protocols for verifying insurance eligibility, improving accuracy in referrals.
- Processed on average 61 authorizations daily.
Dispatcher
Fleet Towing
02.2021 - 05.2021
- Coordinated towing operations to ensure timely response to customer requests.
- Managed dispatch software to optimize route efficiency and reduce response times.
- Communicated effectively with drivers to relay instructions and updates throughout shifts.
- Monitored vehicle locations via GPS technology, ensuring resource allocation accuracy.
- Dispatched over 25 calls daily.
MVD Agent
MVD Express
08.2020 - 12.2020
- Processed customer transactions efficiently and accurately using MVD Express systems.
- Assisted customers with inquiries regarding vehicle registration and licensing requirements.
- Coordinated documentation for title transfers and renewals, ensuring compliance with state regulations.
- Trained new agents on operational procedures and customer service best practices to enhance team performance.
- Processed approximately 25 to 30 drivers licenses/titles daily.
Pharmacy Assistant
Kaiser Permanente
08.2015 - 01.2020
- Processed prescription orders accurately and efficiently in high-volume pharmacy setting.
- Assisted pharmacists with medication inventory management and restocking supplies.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Maintained cleanliness and organization of pharmacy workstations to ensure compliance with health regulations.
- Sold over 100 prescriptions daily.
Education
Bachelor of Science - Business Management
Colorado Technical University
Colorado Springs, CO07-2019
Associate of Science - Pharmacy
San Joaquin Valley College
Bakersfield, CA05-2012
Skills
- Pre-authorizations
- Insurance verification
- Medical terminology
- Patient scheduling
- Medical terminology knowledge
- Data entry proficiency
- Accurate documentation
- HIPAA regulations
- Utilization management
- Health information systems
Accomplishments
- Achieved compliance by completing 60 authorziations with accuracy and efficiency.
- Collaborated with team of 50 in the development of processing authorization.
Timeline
Dispatcher
Fleet Towing
02.2021 - 05.2021
UM Referral Coornidator
DHMSO
01.2021 - 06.2026
MVD Agent
MVD Express
08.2020 - 12.2020
Pharmacy Assistant
Kaiser Permanente
08.2015 - 01.2020
Bachelor of Science - Business Management
Colorado Technical University
Associate of Science - Pharmacy
San Joaquin Valley College