Carrie Bates
Eugene
Summary
Experienced Service Director with a 19-year background in automotive operations. Delivered exceptional results through leadership and a commitment to customer satisfaction. Focused on driving service excellence and enhancing operational efficiencies.
Overview
19
19
years of professional experience
Work History
Service Advisor
Kendall Auto Group
Eugene
04.2007 - Current
Kendall Auto Group
4.16.07 - 8. 09 Kendall Hyundai Service Advisor
Service Advisor
Warranty processor
Shuttle driver
Detail department backup supervisor
Porter
3.10 - current
Express Service Advisor / Supervisor for 7 years
Senior Service Advisor for 7 years
Drive Lane Manager for almost 4 years
Brasher's Auto Auction
12.99 - 4.15.07
Drove all makes and models of vehicles
Drove motorhomes
Drove truck and trailers
Drove 30 foot box truck
Directed lanes going into auction block
Directed up to 50 temporary employees during sale day
Collected stolen items that were not claimed from sheriff office and police departments in lane county and Portland.
Wired cameras in old building and new building for taping auctions
Shopped for safety items and prizes for dealers
Drove shuttle van to pick up vehicles at all dealerships in Eugene Springfield area
Operated forklift to move inventory efficiently
Handled diverse responsibilities to ensure smooth auction operations.
Education
Dale Carnegie
10.2019 - 12.2019
Skills
Superior customer service
I am a reliable and timely employee
Timeline
Dale Carnegie
10.2019 - 12.2019
Service Advisor
Kendall Auto Group
04.2007 - Current