Carrie Capone
Pelham
Summary
Organized and focused Health Information Management Clerk with notable background in maintaining, collecting, and analyzing health information data. Skilled in ensuring accuracy, accessibility, and security of both paper-based and electronic medical records. In past roles, implemented effective health record management systems which improved operational efficiency. Strengths include strong analytical abilities, and procedures in patient records, as well as strict adherence to regulations regarding health services documentation.
Successful health information professional accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades.
Overview
22
22
years of professional experience
1990
1990
years of post-secondary education
Work History
Health Information Management Clerk
Holy Family Hospital Methuen
Methuen
10.2009 - Current
- Maintained patient records following privacy regulations and hospital policies.
- Processed health information requests from medical staff and patients.
- Reviewed and verified accuracy of medical coding for insurance claims.
- Collaborated with healthcare teams to ensure timely access to information.
- Managed electronic health record system updates for improved workflow efficiency.
- Conducted regular audits to ensure compliance with health information standards.
- Generated reports on patient data for departmental meetings and reviews.
- Utilized computer systems to manage patient demographics, clinical encounters, billing information, and other administrative tasks.
- Reviewed patient records for accuracy and completeness, ensuring all required information was included.
- Performed quality assurance audits of existing medical records to ensure accuracy of documentation.
- Processed requests for release of medical records in accordance with applicable laws and regulations.
- Responded promptly to inquiries from physicians, nurses, administrators, and legal representatives regarding the status of patient records.
- Monitored compliance with HIPAA regulations regarding patient privacy rights.
- Retrieved, sorted, and filed health information documents in assigned locations.
- Identified areas where processes could be improved or automated for increased efficiency.
- Entered demographic data into the electronic health record system.
- Maintained and updated health information systems with new patient data or changes in medical records.
- Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
Kimbas kids
Daycare & Preschool
Pelham
08.2003 - 09.2009
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Pelham High School
Pelham, NHSkills
- Health record management
- Medical coding accuracy
- HIPAA compliance
- Electronic records administration
Timeline
Health Information Management Clerk
Holy Family Hospital Methuen
10.2009 - Current
Kimbas kids
Daycare & Preschool
08.2003 - 09.2009
Pelham High School