Lorrie Paulsen
Port Angeles,WA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Health Information Management Clerk
North Olympic Healthcare Network
Port Angeles, WA
11.2015 - Current
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients and insurance companies by email, EHR messaging, Microsoft Teams, in person, and via telephone.
- Maintained database for storage and retrieval of medical records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Process of all incoming and outgoing patient information per HIPAA guidelines.
- Processing of HEDIS review audits
- EHR used is Epic and Practice Partner
Traveling Medical Records Clerk
IOD Incorporated
Port Angeles, WA
09.2014 - 11.2015
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Followed exact procedures for handling transfers and other releases of medical records.
PSR, Referrals, Billing. Medical Records
Family Medicine Of Port Angeles
Port Angeles, WA
03.2007 - 02.2014
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Scheduled appointments with providers on behalf of clients.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Submission of insurance claims for billing.
- Processed incoming insurance claim monies.
- Phones calls to insurance companies if there were claim issues to ensure payment was received.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Generated monthly statements to check outstanding balances.
Education
High School Diploma -
Sequim High School
Sequim, WA05.1991
Skills
- Office Health Records Preparation
- Health Information Management Applications
- Legal Requirements
- Patient Information Management
- Records Transfers
- Protected Health Information
- Medical Release of Information ROI
- Records Scanning
Timeline
Health Information Management Clerk
North Olympic Healthcare Network
11.2015 - Current
Traveling Medical Records Clerk
IOD Incorporated
09.2014 - 11.2015
PSR, Referrals, Billing. Medical Records
Family Medicine Of Port Angeles
03.2007 - 02.2014
High School Diploma -
Sequim High School