Carrie Cervantes
Summary
Payroll Specialist bringing 2 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Overview
11
11
years of professional experience
Work History
Payroll Specialist /Accounts Payable Specialist
Colorado Springs Radiologists
08.2021 - Current
- Managed payroll data entry and processing for 250+ employees to comply with predetermined company guidelines.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Accomplished multiple tasks within established timeframes.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Developed and implemented payroll procedures to streamline workflow.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Senior Claims Representative and Patient Services
Colorado Springs Radiologists
11.2018 - Current
- Updated field operations staff on status of open claims and current actions.
- Trained Employees
- Compiled training tools and policies/protocols
- Audited Employees submitted work
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Medical Biller and Accounts Management
Katie Baptist LCSW MSW
06.2017 - 01.2020
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Collected payments and applied to patient accounts.
Medical Biller and Collector
American Physician Financial Solutions
06.2013 - 07.2018
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Communicated with insurance providers to resolve denied claims.
Accounts Payable and Accounts Receivable
Unisource Discovery
10.2012 - 05.2013
- Recorded deposits, reconciled monthly bank accounts and tracked expense.
- Managed Checks for outstanding Accounts Receivable
- Handled Quarterly Taxes
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
Bachelor of Science - Accounting
Western Governors University
Millcreek, Utah12.2025
Health Claims Examiner / Medical Billing Cert -
American Career College
Los Angeles, CA12.2010
High School Diploma -
La Entrada High School
Placentia, CA06.2008
Skills
- Time Sheet Review
- Processing Garnishments
- Ten-Key Operator
- Data Reconciliation
- Payroll Administration
- Employee Relations
- Telephone and Email Etiquette
- Accounts Payable
- Meeting Deadlines
- Audit Support
- Policy Adherence
References
Available upon request
Timeline
Payroll Specialist /Accounts Payable Specialist
Colorado Springs Radiologists
08.2021 - Current
Senior Claims Representative and Patient Services
Colorado Springs Radiologists
11.2018 - Current
Medical Biller and Accounts Management
Katie Baptist LCSW MSW
06.2017 - 01.2020
Medical Biller and Collector
American Physician Financial Solutions
06.2013 - 07.2018
Accounts Payable and Accounts Receivable
Unisource Discovery
10.2012 - 05.2013
Bachelor of Science - Accounting
Western Governors University
Health Claims Examiner / Medical Billing Cert -
American Career College
High School Diploma -
La Entrada High School
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