Carrie Coats
Dallas,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Customer Support Specialist
Utility Connect
11.2022 - Current
- Assigning tasks to team
- Assisting with any customer issues
- Responding to customer and partner emails
- Scheduling/rescheduling appointments
- Creating and updating spreadsheets on procedures
- Customer service and sales
- Packaging orders
- Training new employees
- Answering phones and directing calls
- Making appointments and maintaining schedules
- General office duties.
Retail Sales Associate
Duluth Trading Company
12.2020 - 10.2022
Receptionist
Exezidis and Associates
08.2018 - 11.2020
Education
High School Diploma -
Santa Fe High School
Santa Fe, TXSkills
- Excellent written and oral communication skills
- Attention to detail
- Computer proficiency
- Project management
- Call Routing
- Materials Organization
- Basic Bookkeeping
- Database entry
Literature
A voracious reader and collector of all things literary. Due to my own personal interest I have developed an extensive knowledge about authors and publishers and the world of book at large.
Timeline
Customer Support Specialist
Utility Connect
11.2022 - Current
Retail Sales Associate
Duluth Trading Company
12.2020 - 10.2022
Receptionist
Exezidis and Associates
08.2018 - 11.2020
High School Diploma -
Santa Fe High School