Carrie Cohen
Highlands Ranch,CO
Summary
Food and Beverage Leader experienced in driving revenue growth and operational efficiency across hotel, banquet, golf club, and multi-unit operations. Increased profitability through strategic resource optimization, waste reduction, and labor cost management. Developed strong leadership capabilities within teams, fostering collaboration and adaptability to meet evolving business needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator
Hospitality By Carrie
Littleton, CO
01.2020 - Current
- Managed daily operations, ensuring compliance with health and safety regulations.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Consultant
Hilton Garden Inn
01.2018 - Current
- Assisted with food and beverage service in hotel dining areas.
- Executed banquet and event service, ensuring adherence to quality standards.
- Led operational improvements to enhance guest satisfaction and streamline service delivery.
- Mentored junior staff to foster skill development and improve team performance.
- Developed training programs for new hires, ensuring consistent service standards across shifts.
Employee Training Specialist
Douglas County School District
01.2018 - Current
- Led employee training and onboarding programs to enhance compliance and workforce development.
- Developed and implemented training programs for diverse learning needs across multiple grade levels.
- Collaborated with educators to refine curriculum materials, enhancing instructional effectiveness and student engagement.
- Analyzed training outcomes and feedback to continuously improve program design and delivery methods.
Operations Manager
Life Time Fitness
01.2014 - 01.2018
- Directed food and beverage operations, ensuring consistency and quality across three locations.
- Trained and developed over 50 employees and managers, enhancing team capabilities and service standards.
- Boosted profitability through strategic labor optimization, effective food cost control, and targeted waste reduction.
Wedding & Events Manager
Green Valley Ranch Golf Club
01.2010 - 01.2013
- Coordinated weddings, banquets, and corporate events, ensuring seamless execution and client satisfaction.
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Developed event timelines and budgets, optimizing resource allocation for multiple functions.
- Collaborated with vendors and suppliers, negotiating contracts to secure favorable terms and services.
Education
M.S. - Technical & Applied Psychology
University of Phoenix
B.S. - Applied Psychology
University of Phoenix
Skills
- Operations management
- Business planning
- Recruitment
- Staff training and development
- Sales negotiation
- Staffing
- Event coordination
- Personnel management
- Documentation and reporting
Certification
- CDP
- SHRM Inclusive Workplace Culture
- ServSafe
- HACCP
- CPR/AED
Timeline
Owner/Operator
Hospitality By Carrie
01.2020 - Current
Consultant
Hilton Garden Inn
01.2018 - Current
Employee Training Specialist
Douglas County School District
01.2018 - Current
Operations Manager
Life Time Fitness
01.2014 - 01.2018
Wedding & Events Manager
Green Valley Ranch Golf Club
01.2010 - 01.2013
B.S. - Applied Psychology
University of Phoenix
M.S. - Technical & Applied Psychology
University of Phoenix