Carrie Cole
Canton,NC
Summary
Detail-oriented professional with a strong background in healthcare and loan processing. Proven ability to manage patient records and foster team collaboration, ensuring effective communication and problem-solving in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
AdventHealth
Clyde, North Carolina
02.2024 - Current
- Managed patient records using electronic health record systems.
- Scheduled patient appointments and coordinated follow-up care.
- Collected and processed lab specimens for diagnostic testing.
- Provided guidance and support to team members on a daily basis.
- Provided support to individuals facing new diagnosis.
Loan Processor
Heritage Financial
Waynesville, North Carolina
01.2022 - 02.2024
- Reviewed loan applications for accuracy and completeness.
- Coordinated communication between borrowers and underwriters.
- Trained new staff on loan processing procedures and software tools.
- Managed customer accounts to ensure timely collections and resolve inquiries.
Certified Medical Assistant
Hazelwood Family Medicine
Waynesville, North Carolina
04.2015 - 04.2021
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled patient appointments and coordinated follow-up care.
- Collected and processed lab specimens for diagnostic testing.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Certified Nursing Assistant
Bayada Home Health
Waynesville, North Carolina
09.2012 - 01.2018
- Assisted patients with daily living activities and personal care tasks.
- Provided emotional support and companionship to patients and families.
- Adhered to safety protocols and infection control procedures consistently.
- Coordinated transportation and scheduling for patient appointments efficiently.
Education
Associate of Applied Science - Medical Assisting
Haywood Community College
Clyde, NC05-2017
High School Diploma -
Tuscola High School
Clyde, NC06-2003
Skills
- Medication administration
- Clinical assistance
- Electronic health records
- Patient scheduling
- Lab specimen processing
- Customer relationship management
Timeline
Certified Medical Assistant
AdventHealth
02.2024 - Current
Loan Processor
Heritage Financial
01.2022 - 02.2024
Certified Medical Assistant
Hazelwood Family Medicine
04.2015 - 04.2021
Certified Nursing Assistant
Bayada Home Health
09.2012 - 01.2018
Associate of Applied Science - Medical Assisting
Haywood Community College
High School Diploma -
Tuscola High School