Carrie Coleman
Wichita Falls,TX
Summary
Relocation-ready individual seeking opportunities in Oklahoma with immediate availability. Proven track record of success in sales, service, and distribution roles with the United States Postal Service, as well as extensive experience as an Emergency Medical Technician. Skilled in handling diverse emergencies, from medical crises to inventory issues, with a strong ability to make quick decisions and solve problems effectively. Thrives in high-energy, on-call work environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PSE SALES SERVICE DISTRIBUTION
USPS
07.2021 - Current
- Managed cash transactions with accuracy to ensure proper financial reporting and accountability.
- Handled packages efficiently, ensuring timely delivery and precise tracking throughout the logistics process.
- Provided excellent customer service by addressing inquiries and resolving issues to enhance client satisfaction.
- Oversaw inventory control processes to maintain stock levels and reduce discrepancies.
- Collaborated effectively with team members to achieve project goals and foster a productive work environment.
EMS ADJUNCT INSTRUCTOR
Vernon College
08.2018 - 08.2024
- Participants in the planning, implementation, coordination, and evaluation of EMS educational program offerings.
- Prepares and delivers instruction site, as needed; supervises the activities of course participants during instructional time.
- Evaluates learner performance, provides feedback, and develops learner remediation plans.
- Fulfills EMS educational program administrative requirements, to include calculation and submission of grades, maintenance of program, course, and student/participant records, and preparation and submission of data and reports.
- Participates in continuing professional development programs as appropriate.
- Adheres to established University and departmental policies and procedures and relevant quality and safety standards.
- Participates in activities that promote the EMS program, to include student recruiting, and program marketing events, as appropriate.
- May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.
- Performs miscellaneous job-related duties as assigned.
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance student understanding and participation.
- Assessed student performance through assignments and exams to ensure academic growth.
- Mentored students in academic and career planning, fostering their professional development.
- Collaborated with faculty to improve course offerings and instructional methods.
- Maintained accurate records of student attendance, assignments, and grades, ensuring timely communication with stakeholders regarding academic progress.
- Participated in professional development opportunities to stay current on best teaching practices and industry trends.
- Evaluated and revised course materials based on student feedback and learning outcomes.
Center Medical Specialist
Grifols Plasma
05.2021 - 07.2021
- Builds rapport with donors to ensure overall customer satisfaction.
- Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience.
- Ensures Donor and Staff confidentiality.
- Responsible for donor awareness to potential hazards to include administering donor consent form.
- Provides Donor education regarding general health assessment completed and provides counseling regarding unacceptable test results.
- Evaluate & manage donor injuries and adverse events.
- Performs evaluations of any history of illness or medications to ensure continued donor suitability.
- Assists in employee training and coaching regarding medical SOPs as necessary.
- Administer employee Hepatitis Vaccine program.
Center Medical Specialist
BPL PLASMA
05.2018 - 05.2021
- Performing medical screening to determine if the donor is suitable to safely donate plasma.
- Educating donors and staff on donor suitability and medical related questions.
- Responding to donor adverse reactions and providing medical care as needed.
- Counseling donors with reactive or positive viral marker test results.
- Supporting medical screening and phlebotomy areas by performing duties as needed.
- I also was in charge of specialty programs such as VIG and COVID.
EMT-B
American Medical Response
10.2016 - 01.2021
- Care of emergent and non emergent patients, Patient transports Rapidly assess whether life threatening criteria was present and took immediate action.
- Maintain current knowledge of treatment protocols and response requirements.
- Interact with patients families hospital staff and the general public.
- Respond to dispatched emergency assignments quickly and safely.
- Perform basic and advanced patient assessments.
- Interpret limited histories and examine patients to identify underlying critical issues.
- Monitor patients for changes and reviewed and revised plans accordingly.
- Inspect vehicle medical supplies and equipment during down time.
- Promote team effort when working with dispatch center public safety agencies and care providers.
- Demonstrate high standards of performance including teamwork communication and compassion.
Education
Bachelor's Degree - Healthcare Administration w/conc
SNHU
Vocational - EMT-B
Vernon College
Skills
- CRM
- Regional Sales
- Sales and Distribution
- Sales and Marketing
- Sales Strategies
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Certification
EMT-B 2007
Timeline
PSE SALES SERVICE DISTRIBUTION
USPS
07.2021 - Current
Center Medical Specialist
Grifols Plasma
05.2021 - 07.2021
EMS ADJUNCT INSTRUCTOR
Vernon College
08.2018 - 08.2024
Center Medical Specialist
BPL PLASMA
05.2018 - 05.2021
EMT-B
American Medical Response
10.2016 - 01.2021
Vocational - EMT-B
Vernon College
Bachelor's Degree - Healthcare Administration w/conc
SNHU
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