Carrie Corzine
Keyesport,IL
Summary
Professional and knowledgeable versed in administrative support and customer service. Offering 20+ years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
20
20
years of professional experience
Work History
Agent's Assistant
Jason Wiegman State Farm
Greenville, IL
06.2017 - Current
- Working in office, handling phone, email, and in person inquiries.
- Provide customers with information about insurance policies and offer help for customers who need to file claims.
- Assist Senior Agent with special tasks on daily basis.
- Anticipate the needs of agent and make sure the information Senior Agent needs is ready when going into meetings with clients.
- Establish and maintain customer relationships. Identify customer needs and provide appropriate solution. Update customers policies and accounts, document these changes and issue new paperwork to reflect the alterations to insurance policies .
- Quote policies, maintain billing accounts and collect payments. Balance accounts daily.
- Communicate with Banks, Loan Companies and provide proof of insurance documents.
- Provide Notary Assistance.
Direct Support Professional
Shelby County Community Services, Inc
Shelbyville, IL
02.2016 - 05.2017
- Assisted Adults with physical and intellectual disabilities. Worked with Clients in home settings, helped with food preparation and assisted with personal care needs.
- Helped Clients maintain clean and safe living environments. Assisted clients with shopping and transportation to community activities or medical appointments.
- Worked in the developmental Center, assisting Client's with everyday living and self advocacy skills, promoting independence.
- Implemented and followed behavorial and developmental programs
- Accurately maintained documentation of Client's as required by State.
- Taught personal, recreational and vocational skills.
Education
Insurance License
NIPR
Skills
- Document and File Management
- Professional and Courteous
- Verbal and Written Communication
- Multitasking and Time Management
- Notary
- Ease with Computers and Technology
- Strong Organizational Skills
- Data Entry
- Microsoft Office
- Customer Service
- Event Planning
- Schedule Management
Timeline
Agent's Assistant
Jason Wiegman State Farm
06.2017 - Current
Direct Support Professional
Shelby County Community Services, Inc
02.2016 - 05.2017
Insurance License
NIPR
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