Carrie Crawford

Managed enrollment of customers in electricity and natural gas plans across deregulated markets. Guided clients in selecting the most advantageous rates for energy services.
Engaged with customers to provide personalized support and solutions. Adapted quickly to changing policies and procedures while maintaining service consistency. Navigated through computer systems to review information and respond appropriately to callers.

Assisted children and parents in safely navigating roadways during school hours. Monitored pedestrian traffic to ensure safe crossing at busy intersections.

This job consisted of dispatching gasoline delivery trucks to various locations across South Dakota, North Dakota, Colorado, Nebraska, and Wyoming. I monitored inventory levels for 60+ gas stations and scheduled deliveries accordingly. I was also the on-call point of contact for 15 or more drivers. Extensive use of Microsoft office products.

I worked in several different departments within Nye County, Nevada, from November 1987 until

November of 2010. From November 1987 through 2009, I worked in the Recorder's Office, the Auditor's Office and the Public Works Department, all of which encompassed various office and clerical-type tasks.

After that, I transferred to the Sheriff's Office, where I worked as a 911 dispatcher, answering 911 and non-emergency calls, and dispatching police, fire, and ambulance units. I am proficient in the CAD system and was previously EMD-certified by APCO.