Carrie delosSantos

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Maintained clean, safe, and well-organized patient environment.
• Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted patients with self-administered medications.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Monitored progress and documented patient health status changes to keep care team updated.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Consulted with supervisors to assess cases and plan strategies for enhancing care.
• Utilized strong problem-solving skills to address unforeseen issues or complications in the caregiving process effectively.
• Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.
• Efficiently managed schedules, coordinating appointments with healthcare providers while minimizing disruptions to clients'' daily routines.
• Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
• Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.
• Improved client satisfaction by providing personalized care and attention to their unique needs.
• Provided emotional support for clients during difficult times, fostering trust and strong rapport.
• Facilitated smooth transitions between medical appointments, therapy sessions, and other activities as needed for the client''s overall wellness journey.
• Maintained detailed records of client progress, enabling accurate reporting to family members and healthcare professionals involved in their care plan.
• Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
• Assisted clients in maintaining independence through consistent support and encouragement.
• Documented vitals, behaviors, and medications in client medical records.
• Conferred with supervisor to discuss patient condition and medical care.
• Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
• Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.
• Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
• Provided basic grooming and hygiene assistance to patients.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.

I currently work the front desk, welcoming guests and residents, answering incoming phone calls, checking emails, responding to residents Personal Help Buttons, cleaning and disinfecting lobby and work areas. Using copy and fax machines.

• Answered central telephone system and directed calls accordingly
• Sorted, received and distributed mail correspondence between departments and personnel
• Directed incoming calls to internal personnel and departments, routing to best-qualified department
• Monitored premises, screened visitors, updated logs and issued passes to maintain security
• Answered high-volume, multi-line telephone, directing callers to appropriate company personnel
• Responded to inquiries from callers seeking information
• Kept reception area clean and neat to give visitors positive first impression
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Answered central telephone system and directed calls accordingly.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Managed multiple tasks and met time-sensitive deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained visitor log for entering and leaving facility for security purposes.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Assisted with onboarding new clients and securing paperwork completion.