Carrie Dixon
Sparta,MI
Summary
Detail-oriented logistics professional with expertise in shipment coordination, import/export compliance, and transportation logistics. Committed to enhancing operational efficiency and ensuring timely deliveries.
Overview
25
25
years of professional experience
Work History
US Lead Logistics Specialist
Burke E Porter Machinery
Grand Rapids, Michigan
03.2001 - Current
- Coordinated logistics for machinery shipments and deliveries across multiple domestic and international regions.
- Writing Policies and Procedures.
- Working with Customs Brokers to make sure HS Codes and Tariffs are filed correctly.
- Managed inventory levels to ensure timely availability of parts and equipment.
- Developed and maintained relationships with suppliers and transportation partners.
- Analyzed shipping processes to identify areas for improvement and efficiency.
- Oversaw documentation for import/export compliance and regulatory requirements.
- Implemented tracking systems to monitor shipment status and delivery schedules.
- Collaborated with cross-functional teams to streamline operations and resolve issues.
- Trained staff on best practices in logistics management and safety procedures.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Worked with team members to improve process integration and flow.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Conducted inventory checks and resolved discrepancies.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Managed inbound and outbound delivery schedules for optimal flow of goods.
- Communicated regularly with customers regarding their orders status.
- Kept deliveries on track and provided timely status updates.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Dispatched local and long-distance carriers daily.
- Provided support in developing new processes for improving operational efficiencies.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Improved lines of communication between company and customers.
- Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Ensured that all shipments met international regulations for customs clearance.
- Supervised warehouse personnel in loading and unloading cargo containers or trucks.
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Processed invoices for payment in a timely manner according to established procedures.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Coordinated with freight forwarders to expedite international shipments.
- Identified areas for improvement within the logistics department and recommended solutions.
- Prepared data for import and export declarations as required by Customs authorities.
- Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
- Monitored tariffs and customs regulations, reducing risk of delayed shipments.
- Implemented strategies to reduce transportation costs while maintaining high service levels.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
- Created and updated standard operating procedures for logistics operations.
- Participated in logistics planning and forecasting activities to meet future demand effectively.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Checked items into computer system, printed labels and directed to storage locations.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Organized purchase and delivery of materials needed for various contracts.
- Directed team activities by establishing task priorities and providing guidance.
Education
High School Diploma -
Sparta High School
Sparta, MI05-1989
Skills
- Shipment coordination
- Import/export compliance
- Transportation logistics
- Dependable and responsible
- Self-Directed
- Friendly, positive attitude
- Attention to detail
- Multitasking Abilities
- Problem-solving
- Planning
Affiliations
Volunteer at Food Truck at Peace Lutheran Church, Member of Women in Manufacturing, Brand Partner for Lifewave-helping others discover how their own bodies can heal themselves with light technology.
References
References available upon request.
Custom Section 1
- Started at Burke Porter 2001, as a warehouse assistant, then lead warehouse, assisted in Receiving which led to being the lead over both departments and over team of 6 until 2008, economy declined and the company cut 32% of employee. At which I ended up running Receiving, Warehouse and Shipping.
Timeline
US Lead Logistics Specialist
Burke E Porter Machinery
03.2001 - Current
High School Diploma -
Sparta High School