Carrie Follis

Work History

Assembly Line Worker

Rivian

07.2022 - 09.2024

Labeled goods to streamline packaging process.
Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Accelerated assembly times through methodical organization of workspace, maximizing space usage and minimizing distractions during shifts.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Followed outlined specifications to implement assembly plans.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Installed, adjusted and repaired automated machines and robots.
Utilized safety devices and procedures to protect personnel and equipment.
Completed durable assemblies and subassemblies with hand and power tools.
Assisted quality assurance by inspecting items and removing defective parts.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.

Front Desk Agent

Hoilday Inn and Suites

01.2019 - 08.2022

Ensured timely processing of room deposits and associated charges.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Increased customer loyalty with exceptional communication skills and personalized service.
Answered customer telephone calls promptly and appropriately handled needs.
Answered multi-line phone system and enthusiastically greeted callers.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Server

Dennys Corp

08.2011 - 07.2019

Sustained superior customer satisfaction during demanding shifts by fostering strong rapport and precision.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items, and recorded order information.
Cultivated warm relationships with regular customers.

Laborer

Ball in Con

03.1993 - 05.2011

Followed instructions and safety protocols to prevent accidents and injuries.
Loaded, unloaded, and moved material to and from storage and production areas.
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Moved and cleared debris from work sites to dispose of in designated areas.
Improved worksite efficiency by maintaining clean and organized work areas.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Provided labor support to carpenters, masons and other skilled trades.
Managed safe and efficient use of tools and equipment on construction sites.
Loaded and unloaded materials and equipment onto and off construction sites.
Used variety of hand and power tools to complete tasks.
Performed general housekeeping and cleaning tasks.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Bolstered team morale with a positive attitude and willingness to help others when needed.
Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Mixed and poured concrete for variety of projects.
Helped with door and window installations.
Worked on sites, installing roofs and other exterior components.
Loaded and unloaded materials onto trucks and trailers.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Summary

Overview

Work History

Assembly Line Worker

Front Desk Agent

Server

Laborer

Education

High School Diploma -

Skills

Timeline

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