Dixon Santana
Fort Worth,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Fleet Coordinator
Rivian
04.2025 - Current
- Managed fleet operations sto ensure timely vehicle availability and optimal utilization. Coordinated maintenance schedules, reducing downtime and enhancing vehicle performance. Developed and implemented tracking systems for fleet inventory management. Collaborated with cross-functional teams to streamline logistics processes and improve efficiency. Analyzed operational data to identify trends and inform strategic decision-making.
Part Counter Specialist
Gene Messer Toyota
08.2021 - 03.2025
- Deliver services to customers within specific timeframes, collaborate with managers to identify and address employee relations issues, proactively identify opportunities for cost savings, establish strong relations with clients, vendors, and team members, maintain open lines of communication to minimize project delays, and maintain accurate and detailed records of project-related documentation, while collaborating with cross-functional teams to provide support and achieve common goals.
Retail Service Specialist
O'Reilly Auto Parts
04.2019 - 08.2021
- Served as a trusted advisor for commercial customers and provided tailored solutions for their specific needs, consistently achieved monthly sales quotas by maintaining customer relationships, served as a knowledgeable resource for both customers and coworkers, maintained a clean and safe retail space, managed time efficiently in order to meet deadlines, processed transitions accurately using point-of-sale system and maintained cash handling integrity, and coordinated efficient product deliveries.
Customer Support Associate
At Home
07.2017 - 04.2019
- Monitored proper inventory levels to meet customer demand, updated account information to maintain customer records, offered advice and assistance to customers while paying attention to special needs or wants, and effectively operated computer systems to meet daily and monthly sales quotas.
Education
Certificate - Business Quantitative Methods
Texas Tech University
Lubbock, TX06.2022
Bachelor of Arts - Interdisciplinary Studies
Texas Tech University
Lubbock, TX01.2020
Skills
- Fluency in Spanish
- Problem-solving capacity
- Scheduling and dispatching
- Proficiency in Sales
- Proficiency in Microsoft Office
- Rawls Multi-Cultural Student Business Association - 2016
- Business Analytics and Database Management
- SQL and Tableau
- Organizational growth
- Team leadership qualities
- Fleet management expertise
- Data analysis
Timeline
Fleet Coordinator
Rivian
04.2025 - Current
Part Counter Specialist
Gene Messer Toyota
08.2021 - 03.2025
Retail Service Specialist
O'Reilly Auto Parts
04.2019 - 08.2021
Customer Support Associate
At Home
07.2017 - 04.2019
Certificate - Business Quantitative Methods
Texas Tech University
Bachelor of Arts - Interdisciplinary Studies
Texas Tech University