Carrie Forster
CPhT
Pleasant View,TN
Summary
Driven Pharmacy Technician with 25 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Ready to help achieve goals with excellent customer service skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Registered Certified Pharmacy Technician
Sam's Club #8257
01.2018 - Current
- Collect co-payments or full payments from customers.
- Maintain proper drug storage procedures, registries, and records for controlled drugs.
- Answer incoming phone calls and addressed questions from customers and healthcare providers.
- Count, measure, and compound medications following standard procedures.
- Resolve non-routine issues like third-party billing, computer system and customer service issues.
- Coordinate with insurance representatives to process claims and calculate correct co-pay information for patients.
- Administer Flu and Covid Vaccinations
Registered Certified Pharmacy Technician
Sam's Club #6447
09.1999 - 01.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
Education
Bachelor of Arts - Liberal Arts And General Studies
Aquinas College
Nashville, TN05.2004
Skills
- Customer Demographics
- Problem-Solving Skills
- FDA Drug Safety Guidelines
- Pharmacy Operations
- FDA and HIPAA Compliance
Certification
- CPhT - Certified Pharmacy Technician license
- CPR
- Immunizations
Timeline
Registered Certified Pharmacy Technician
Sam's Club #8257
01.2018 - Current
Registered Certified Pharmacy Technician
Sam's Club #6447
09.1999 - 01.2018
Bachelor of Arts - Liberal Arts And General Studies
Aquinas College
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