Carrie Gilbert
Glendora,CA
Overview
14
14
years of professional experience
Work History
Case Manager
The National Benefit Corporation
West Des Moines, IA
10.2009 - 01.2020
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
General Manager
Trostel's Dish Restaurant
Clive, IA
08.2008 - 08.2009
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Trostel's Dish Restaurant
Clive, IA
01.2006 - 08.2008
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Stenography
South Coast College
Orange, CANo Degree - Voice Reporting
College of Court Reporting Inc
Hobart, INSkills
Scored 992% accuracy on Literary on the CVR
Scored 989% accuracy on Jury Charge on the CVR
Timeline
Case Manager
The National Benefit Corporation
10.2009 - 01.2020
General Manager
Trostel's Dish Restaurant
08.2008 - 08.2009
Server
Trostel's Dish Restaurant
01.2006 - 08.2008
No Degree - Stenography
South Coast College
No Degree - Voice Reporting
College of Court Reporting Inc