Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Gonzales

Willits,CA

Summary

Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.


Overview

9
9
years of professional experience

Work History

Office Assistant

Thurston Auto Plaza
04.2015 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Customer Service Representative

Enterprise Rent-A-Car
09.2014 - 04.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Responded proactively and positively to rapid change
  • Managed timely and effective replacement of damaged or missing products

Education

Master of Science - Psychology

Purdue University
West Lafayette, IN
09.2021

Skills

  • Event and Activity Planning
  • Serve Customer Needs
  • Labor Relations
  • Report Development
  • Complex Problem-Solving
  • Document Typing and Formatting
  • Strong Interpersonal Skills
  • Team Bonding
  • Self Starter
  • Filing

Timeline

Office Assistant

Thurston Auto Plaza
04.2015 - Current

Customer Service Representative

Enterprise Rent-A-Car
09.2014 - 04.2015

Master of Science - Psychology

Purdue University
Carrie Gonzales