Versatile Professional | Customer-Focused Connecting Diverse Experience in Service & Operations | Psychobiology Student Demonstrating Critical Thinking and Analytical Skills| Leadership Experience| Passionate Explorer|
Overview
15
15
years of professional experience
Work History
Key Holder
Shore Front LLC - Subway
07.2024 - 05.2025
Assistant Manager
No Onion - Subway
03.2023 - 06.2024
Event Security Guard
Labor Finders
04.2023 - 09.2023
Warehouse Technician
Hunter Industries
02.2023 - 05.2023
Crew Team Member
Jersey Mike's Subs
12.2022 - 05.2023
Drive-Thru Cashier
Carl's Jr. Restaurants LLC
02.2021 - 09.2021
Inbound Warehouse Associate
Adecco Staffing
02.2019 - 11.2019
Inbound and Outbound Warehouse Associate
MVP
12.2018 - 06.2019
Executive Administrative Assistant II
Option One Mortgage Corporation
02.2004 - 06.2007
Team Leader, Sales Operations
T.J Maxx and More…
11.2002 - 11.2004
Pharmacy Purchaser
Independent Health Care Services, Inc.
08.2000 - 09.2002
Pharmacy Clerk
Independent Healthcare Services
11.1999 - 08.2000
Education
Professional Certificate - Python For Data Science, AI & Development IBM
Data Science
07-2025
Professional Certificate - Google Data Analytics Professional
Data Analysis
06-2025
Biology - Psychobiology
Palomar College
San Marcos, CA
04-2025
Psychology - Social Work
Chaffey College
Rancho Cucamonga, CA
01-2023
Associate of Arts - Psychology
Barstow Community College
Barstow, CA
05-2022
Skills
Leadership & Team Management:
Operations & Logistics
Administrative & Organizational Skills
Problem-Solving & Troubleshooting
Customer Service Excellence
Timeline
Key Holder
Shore Front LLC - Subway
07.2024 - 05.2025
Event Security Guard
Labor Finders
04.2023 - 09.2023
Assistant Manager
No Onion - Subway
03.2023 - 06.2024
Warehouse Technician
Hunter Industries
02.2023 - 05.2023
Crew Team Member
Jersey Mike's Subs
12.2022 - 05.2023
Drive-Thru Cashier
Carl's Jr. Restaurants LLC
02.2021 - 09.2021
Inbound Warehouse Associate
Adecco Staffing
02.2019 - 11.2019
Inbound and Outbound Warehouse Associate
MVP
12.2018 - 06.2019
Executive Administrative Assistant II
Option One Mortgage Corporation
02.2004 - 06.2007
Team Leader, Sales Operations
T.J Maxx and More…
11.2002 - 11.2004
Pharmacy Purchaser
Independent Health Care Services, Inc.
08.2000 - 09.2002
Pharmacy Clerk
Independent Healthcare Services
11.1999 - 08.2000
Professional Certificate - Python For Data Science, AI & Development IBM
Data Science
Professional Certificate - Google Data Analytics Professional
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG